Victra, a Verizon Authorized Retailer in Henderson, TX, is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and patient employees who go above and beyond to assist with various needs, including device activation and account questions. Despite technical issues like system downtimes, staff remain kind and helpful. The store offers a full range of wireless devices such as phones, tablets, wearable technology, and accessories, with a focus on connecting technology to life in a trustworthy and fun way. Many customers express their loyalty, citing positive experiences and the willingness of staff like Angie, Amanda, Grayson, and Katrina to ensure a smooth, efficient, and pleasant shopping experience. Overall, Victra is recognized for its dedicated team, helpful service, and a welcoming atmosphere that keeps customers returning.
Very responsive, & work fast . Gave me the best deals for my money
May 2024
Went a total of 4 times to get a phone and internet. Von third time a young man took my name and time I would return. My daughter is in Hospice and I was gone too long. When I went back he helped me. We will see if I continue with Verizon. He assured me if I have problems he would help me. Been your customer for over... read full comment
May 2024
We were long time customers of Verizon. We made the mistake of leaving for another. Needless to say, we came back in less than 6 months! We will never make that mistake again. The customer service is incredible! Shout out to Angie in Henderson for being so patient, honest, and helpful❤️
