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February 2024 by Shanda Anderson
They where very sweet. She took great care of me. I will refer yall to others.
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February 2024 by Haylee
Absolutely the best bank! The employees are absolutely amazing! Will never use another bank!
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February 2024 by Lance Johnson
Have had dependable good service.
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February 2024 by Nathan Tune
Absolutely love this place! The branch manager and whole staff are all so friendly, helpful and professional. If you’re looking for a good place to bank this is definitely it!
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September 2023 by Ian Crane
Every time I go into this branch I am greeted by name. The branch manager Crystal is exceptionally hospitable, assisting me with all banking needs in a timely fashion. Even most times I go it's toward the end of the shift the employees are upbeat and pleasant. I cannot be more thankful ?
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August 2023 by Laura pace
Woodforest is a great bank the employees are very attentive. They call you by name. Juanita and crystal go out of their way to help you. You can also deposit your money after hours at the wal mart customer service desk, that is very convenient for me. You do an exceptional job woodforest. Thank you
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August 2023 by Clarrissa Ogden
I absolutely enjoy banking with the men and women at my branch! They are so wonderful and I appreciate how easy and helpful they make my banking experience. ❤️
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August 2023 by Crystal Bynum
Chrystal the bank manager is amazing she always goes beyond when need help has the friendliest staff as well
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July 2023 by Stacy Thornton
Chrystal, the bank manager in Henderson, went above and beyond in helping me with my RV purchase. Appreciate all the help. She is very professional, and is really trying hard to better the bank. Great job!
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July 2023 by Tameaka Williams
Juanita's attitude is terrible. I have been banking here for over 10 years and every time I come to this branch she is dry and nonchalant or has an attitude about something which makes me leave with an attitude. I drive 35 minutes to a different branch just to avoid her she needs a new job customer service is not for her she may be good at the operations of the system but customer service should be the priority.
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July 2023 by Sailor Lifeship
Maybe it is woodforest in general? Thought simple would equate to less risk exposure and mistakes: although I didnt like their lax & limited ability to start with… they seem to find new lows at every attempt to make it all good with even the most basic banking needs.They cannot or refuse to utilize ACH!!!!!!!!!!!! For one point. The list goes on. Some of the staff is very good. We’ve had to bring in the regional manager who seems amazing but… You’re only as good as your weakest link / unit.We have had so many problems with this location, but my parents are set up here and fearful of change.Good for Woodforest to bank on peoples fear of change: not.
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May 2023 by Jenny Lee
JUNA? (Wanna) Is that her name? She claims she doesnt know how to set up a payment from one account to another. She has been working for the bank for years!!!!!! Everytime my family goes into this location and trys to take care of business, if JUNA is the person there.... YOU WILL HAVE PROBLEM after problem. I will be reaching out to Corp to make sure they understand there is a massive road block in their customer service at this location and her name is JUNA.
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September 2022 by Ashley Vaught
worst bank branch ever! Apparently my money isn’t good enough for this branch. There are great employees there but a couple that are so bad it ruins it:
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December 2021 by Boot Scoot
Seems like they steal your money with all the charges to just open an account I started with $149.00 subtract a 44.60 money order which cost 1.50 and supposed to be 83.00 and only have 59.00 so where's my other 24.00 I don't like this bank ..?
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February 2021 by Shelly Chavers
Very friendly and helpful!