Dear Heart is a small business that offers faith-filled gifts and apparel, often praised for their thoughtful and detailed products. Customers appreciate the personal touches and the meaningful way they help share the Gospel. Many reviews mention that the products are of great quality and make perfect gifts for loved ones or oneself. However, experiences with shipping and order fulfillment vary. Some customers received their orders damaged or unprotected due to lack of proper packaging, leading to disappointment. Others faced issues with order cancellations or delays, though they noted that customer service was generally helpful and responsive once contacted. One customer shared a positive experience where the staff quickly resolved an issue with the wrong item being sent, demonstrating good customer care. Overall, Dear Heart is appreciated for its heartfelt products and the personal faith-based touch, but there are some concerns about shipping and order consistency. The shop’s dedication to faith and quality makes it a recommended choice for those seeking meaningful gifts.
I made 2 orders from Dear Heart on 10/26. One of the orders has since been randomly cancelled and the other is still unfulfilled. I’ve emailed and called and not been able to reach anyone.Update: I finally DID get ahold of someone and my order should be on the way again.
November 2020
Small boutique but very friendly and welcoming. Designs are simple with great messages. Different designs go choose from in terms of jewelry and some clothing. The decals and books are a nice touch. Nice little shop for some "from the heart" gifts.
