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March 2024 by Paula Robison
Whenever I go to Hereford Texas,I always stay at their Best Western.Its always clean with nice rooms and the staff is always friendly.
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February 2024 by Laura Neal
Stayed here during family weekend visit. Had problems with the swipe card lock on the door of the room we had as our reservation room. The evening shift front desk clerk programmed 3 of those swipe cards, 3 different trips to and from the room. (Newly remodeled and installed door with that style of lock.) Front desk clerk rude to us, as if the dysfunctional swipe card and lock was our fault. Then she told us she could not move us, so we were almost out on the curb. She finally, almost grudgingly, said she could move us to a smoking room. We accepted. The room was clean and everything worked. The smoking room smell was unpleasant, but we were over the proverbial barrel. The complimentary breakfast was quite good. Great coffee. The second night, when we arrived back to our room at 10:45 pm, the swipe card would not work! Another trip to the same rude clerk for a reprogram of the key card. Then, no clean towels had been put in the room. Yet another trip to the office. (All of this in 5° weather.) The rude clerk said no clean towels placed in the rooms unless you ask for them. Also that the only clean towels were in the laundry and that she was not getting them. She then clocked out, 2300 end of her shift I guess. The night clerk overheard this exchange. She was very apologetic, very nice. She called the maintenance guy to go get towels for us from the laundry. She and the maintenance man saved the day. Many thanks to them! The parking lot was not well lit. We observed 3 different portable bbq grills at various places around the property.At checkout, we learned that the original rude clerk had not adjusted our charges from our original king bed room to the smokong queen bed room. The Sunday morning clerk was very nice and adjusted the final bill. Thanks to her as well. I understand that sometimes things break or do not work properly. We can live with that, but the rude behavior and sour, uncaring attitude made the little problems more irritating. All in all, a more interesting stay than we typically encounter.Rooms: Clean roons. Nice amenities: tv, fridge, coffee maker, blow dryer. But, apparently you have to request clean towels if you stay more than one night.Food & drinks: Complimentary breakfasts: good variety, good quality food, great coffee.Noteworthy details: Problems with the swipe card door locks.Parking lot dimly lit. One corner had a street light.
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February 2024 by Fidencio Chapa Jr
Stayed here 4 days waiting on a truck repair. Very friendly staff, no complaints about the room. Good breakfast. I definitely would come back.
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December 2023 by Robert Harris
Great rooms Great serviceRooms: Nice and clean smelled goodWalkability: Walking distance to several restaurants
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November 2023 by Victoria Regil
Worst hotel I’ve ever been. Rooms were not clean at all and dead flies smudged all over the walls of the room. Not worth the 100 dollars for staying a night only. Front desk staff was kind though.Rooms: Unsanitary
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November 2023 by Brian Brown
Only thing I can say negative about this place is the flies! Don't know how they get into the room but they do. Even in November! Otherwise a great place to stay.
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November 2023 by Lauren Wayman
The service was amazing and Elizabeth at the front desk was very understanding and helpful when we locked our card in the room. Very happy with our stay.
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October 2023 by Ryan Bennett
Rooms were very clean and comfortable. The best place to stay in Hereford hands down.
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October 2023 by Cathy Fernandez
Traveling with my 80 yr old father, room was full of flies and mosquitoes. Door wouldn't securely lock, dirty towels on the sidewalk.Beware don't stay here!!!!!!!!!!!Safety: , door wouldn't securely lock, door obviously had been kicked in at sometime.Rooms had flies and mosquitoes.
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October 2023 by Misty Mountain
Room was... ok. Only two outlets worked in the entire room, one by the sink and one halfway pulled out of the wall by the door. No elevator for the second floor, so if you have a disability, and they say it's booked, you're screwed. Breakfast was alright. The worst part is if you get put facing the road, the truck noise is so intense, you can't sleep. Plus I think the bed was just straight plywood, because it was literally that hard. I won't be staying again, even though we're going to be in the area next week. I'll find somewhere else.
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September 2023 by PAT Truscott
Clean, quiet, spacious rooms. Everything worked and a great breakfast! No surprises. Front desk staff was super helpful and accommodating!
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July 2023 by Melissa Gulley
The breakfast was very delicious with a good variety. Room nice & clean, bed comfortable. The noise from traffic on the highway was a little bothersome. Shower was roomy, strong warm spray like my husband & I like. We came to Hereford for my 50th High School reunion. Had seen there was a pool, we packed our suits but were very disappointed it was not open.Rooms: Room was nice and clean. A little noisy due to traffic on nearby highway. Shower was nice & warm with perfect height.Food & drinks: Provided a very nice breakfast with great variety, hot coffee and orange juice.
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July 2023 by Janna Himschoot
There was an alarm going off in the room next door. Notified the front desk at 8:00 p.m. The alarm didn’t go off until after midnight. It was an incessant beeping about every five minutes. Room was clean but dated and needed minor repair. Breakfast was fair. Service was terrible.
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July 2023 by Eric G
Very clean. Quiet and friendly staff No pool though.... Sucked for a 100 degree
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June 2023 by Jonathan Barnhart
Great place to stay for a night. Could use a bit of an update to the rooms. Breakfast was great with a good selection of food
