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September 2025 by Luis Villa
Just slow customer service a big problem at cricket all over just wanted to pay my bill
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July 2025 by Error Queen
Told me and my parents when we started with them that if we stay with them for a year we can get a free phone upgrade for the same price as the phone you bought or lower, but still had to pay an activation fee and for anything else you bought, seemed like a good deal right? We went in and they went and said we couldn't do that and we talked to customer service and they didn't help, and when we added a line and said that we did not want insurance they still added it. They scam and lie to customers to make more money.
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January 2024 by Gerald Burrow
On line visit they were very helpful got it all figured out.
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December 2023 by Tomasa Morales toj
The company is good but the service they give you is horrible
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June 2023 by Baby Jack
Ripped me off with accessories !!! I only wanted a phone and charged a screen protector, cover, earphones, and usb car port . “The phone is the same price with or without the accessories” is what Them scammers said, but the receipt didn’t show any discounts . I couldn’t get my money back because of their refund policy . BE AWARE WHEN BUYING A PHONE !!! Better yet buy your phone somewhere else !!
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May 2022 by Bob HUMPHREY
They help me any time I go there
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December 2021 by Erica Garcia
Always happy when we leave here
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November 2021 by Juan Tiu
That cricket wireless company has a very good signal.
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September 2021 by Katelin Rose Hernandez
Great employs at our local store but the service providers are not very good in my opinion
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July 2021 by Betty Jane
Very bad customer service not only that the people working there do not know what they are doing at all. They need to hire people that know what is going on and train them on how to be of better service to customers.
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July 2021 by Dr. D. W. Skinner
Well trained staff
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March 2021 by Katie Rose Hernandez
Great employs at our local store but the service providers are not very good in my opinion
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October 2020 by Valerie Olguin
This location is the worst first the associate that helped her name was Brenda took the card out of my phone the wrong way and deleted half of the things on it second I bought a case to go with the phone she put it on the phone and doing so she scratched the phone so when I tried to take it back to replace it they said there was nothin they could do about it just oh sorry it’s our fault but we can’t help you like really are you kidding me I spoke with the manager as well and still nothing so I’ll just have to go above them this isn’t right and I won’t just let it go
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July 2020 by Garre Treadway
Rude, terrible, uninformative service!
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January 2020 by natalia garcia
Loved the sales women she was extremely helpful...
