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December 2023 by Roxan T.
Caleb, Joe, Robert and Dale Orr have gone above and beyond to make sure my vehicular needs were met, I recommend Whiteface ford. Fast service i didnt have to wait all day to sign paperwork got in fast.
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November 2023 by Kyle Sparkman
Whiteface Ford has the best service that I have ever seen in the Texas Panhandle! They picked up my F-150 from Amarillo and delivered it when finished. Ashley was fantastic in the service department!
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October 2023 by LeeAnne Bullard
I had a great experience with Whiteface Ford in Hereford. Heath was so helpful, knowledge and very friendly. He had the car ready to go and parked right up front by the time we showed up for our appointment. He was able to get us the car we wanted in our budget range. Joe in finance was icing on the cake of buying the car we wanted. He explained everything in understandable terms and got us through the financial part very quickly. I'd definitely recommend Whiteface Ford to anyone looking for a new or used car. Car buying is never painless, but they made it as painless as I've ever experienced in my years of car buying. They will be our first stop for any of my future car buying.
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September 2023 by Gregg Lloyd
Had some recall work done on my F250. Very pleasant to deal with. They got the truck in and out when they said. I am very satisfied with my experience at whiteface Ford. Highly recommend them.
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September 2023 by Andrew Blackmon
I had a great experience with Dale while buying my 2023 F350. Even with the shortage of trucks they are one of the few that accept X plan and gave me top dollar on my trade. Very few dealers like that these days. Also, finance was quick and painless. No pressure or any extra “dealer add on fees”.
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September 2023 by Bryan Larson
Great place to purchase a vehicle. I bought the pickup sight unseen, it was exactly what they said it was. Clint did a great job getting me everything I need to make this a perfect sale. When I go to trade it will be 1,200 miles away in Hereford, TX again with the team at Whiteface Ford
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September 2023 by Maddie Rodriguez Lil Charlie
They were great at helping me get exactly what I wanted. They are very kind and polite and I enjoyed meeting them all especially Joe from financial and Dale who sold me my jeep. Thank you all so very much. I recommend anyone looking for a vehicle to go to Whiteface Ford.
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September 2023 by Doctor Preston
"Whiteface Ford's service department provides outstanding customer service and care. The technicians are professional, knowledgeable, and efficient. They quickly identify issues and provide honest recommendations.I recently had a nail in my tire and needed it replaced quickly to get back on the road. I brought my car to Whiteface Ford and was immediately helped by Randy at the service desk. He listened to my issue, arranged for a tire to be pulled from inventory, and had a technician swap out my tire within 30 minutes.Randy was friendly, patient, and made sure I understood the recommended maintenance for my vehicle. He followed up after the repair to ensure everything met my expectations. I truly appreciated his quick response that got me back on the road in a hurry.The entire team at Whiteface Ford's service department works hard to ensure customers leave satisfied. I would highly recommend them for all of your vehicle service and repair needs. Their commitment to customer service and quality work is outstanding."
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September 2023 by Michael Vadney
Jeremy made my buying process easy and fantastic between him and Mike I was approved a day before I even got to the dealership and was able to walk in get my paper work and leave with my new vehicle in a fast efficient manner. Even when discussing something I felt something was wrong with the truck these two guys figured it out and fixed it up super quick! Great family they have at this place if I ever look for another truck again I’ll be going back here!
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September 2023 by Cassie Goen
Whiteface Ford was very helpful and knowledgeable about my vehicle and the needs to get the problem fixed efficiently. The concern was found right away, parts were ordered and the problem was resolved. More work needed to be done and it was done in a timely manner. My car was picked up and dropped off at my house from beginning to end. Great service from the phone calls to the in-person service!
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September 2023 by Noah Hall
Amazing service! My truck was fixed within two days. This is with the Amarillo dealerships telling me it would have to sit there for two weeks before they even looked at it! Everyone was courteous and friendly. Definitely will be returning to Whiteface Ford if I need anything else!
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September 2023 by Hunter Rigdon
on a whim I called the dealership to inquire about ordering a 2024 Ranger Raptor. The fella I spoke with was Dale Orr. He was easy going and walked me through the process. He told me a small deposit was all that was required and as soon as the order bank opened, we would get on the phone and spec it out. A few weeks later the truck was ordered. I have received updates to every email I have sent, and I can't wait for the truck to get here. The hardest part of this whole deal is waiting on a truck that is brand new to the United States, but I'll be one of the first to have it! 100% satisfied!
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August 2023 by Marc R. Mowery
Top notch customer care. Huge thanks to Kerri, Gabriel, Eddie, and Cody. I travel all across the U.S. for work and have been to countless Ford dealerships for schedule maintenance and more. Hands down, the best experience yet. Kerri got me right in for diagnosis (blown turbocharger), Gabriel was a true competent professional, and Eddie provided a safe and comfortable ride to and from the dealership (60mi round trip).On the 4th of July, I was traveling east on I-40 when (what ended up being) my turbocharger failed on my 2017 F350 while hauling my 42ft 5th Wheel, heading to Michigan. On the 5th, Cody promptly returned my call and graciously offered to take a look.Gabriel got busy right away. After diagnosis, Kerri was able to confirm all the parts in stock to fix everything. I opted to get oil, fuel filter, and transmission filter change as well as a new turbocharger.Kerri kept me informed of the progress, and by 4pm the next day, I was picked up 30 miles away and the job was complete.I paid the tab and was on my way.Now THAT is service.Many thanks to the entire team. You really went above and beyond.I would rate 10 stars if I could.
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May 2023 by Sammy R.
Prices on the vehicle are good and they make sure they run well but if there is anything at all that you agree will be done, get it done BEFORE you ever get the keys. Thank god my extended warranty is done so I don't have to deal with that service department again.
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April 2023 by Eric Hammer
The crew at whiteface ford in Hereford TX have treated my family and I exceptionally well throughout the years. We have bought several vehicles from them. I would like to personally thank Jon G and Seth W for the honesty and service. I would highly recommend Whiteface Ford for your next purchase of a vehicle.