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April 2024 by Mark Tilley
Absolutely trash. Got the family meal and received OLD SOFT CRUST nasty and cold chicken. Nearly 50 dollars for trash.
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March 2024 by Cindi Henderson
I looked up chicken online in Hewitt, and I sure made a mistake with this one. They wouldn't honor the online price for 8 piece family fill up. Price online $20. Yhey charged $24.99 and told me the $20 is an online price? I asked if I'm supposed to pick it out of the sky? I will not go back to that store.
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March 2024 by Skyla Holliday
I went by KFC in Hewitt last night, and while the food may not be a 5 star, the young lady that waited on me at the drive thru definitely was. She was professional, thorough and kind. I let her know that I appreciated her because you do not always get that kind of service. Food was fine, it's what I expected from fast food, but that young lady made my evening just a little bit better. Please, let your customer service reps know when they are doing a good job because you never know when they need a pick me up just as much as we do. I wish I had gotten her name, but nevertheless, she was great
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March 2024 by Trese Berry
Im so over this location…. Poor service under staffed and old food = close this place down seriously what is corporate doing? Where is the food inspector when you need them. I ask for a 8pc nugget and I got some old food a 4pc nugget with a chicken tender that was cut in 4’s how tacky is this. If you didn’t have enough chicken nuggets just say that if I wanted chicken tenders I would’ve asked for them I hate their chicken tenders. I would’ve just went somewhere else instead of wasting my money and time. Their communication and customer service skills sucks I called them 5 times to speak with a manager and no one answered WOW!!!
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February 2024 by Curtis Hagar
It's average, nothing wrong with that. I will eat here again.
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January 2024 by Jason Ervin
Only thing this place has going for it is the fact it's a newly built facility and it looks nice. Other than that....this place is ridiculously horrible. Service was non-existent. The lady that wait on us a drive thru seemed like she hated her job. ZERO friendliness. Ended up slamming drive thru window closed without saying thanks you or anything for that matter. 35$ for a 8 piece bucket of chicken that seemed like it been sitting in front of heater for hours. Definitely not fresh. Same thing for the fries. They were very hard because they were old. Stay away from this establishment.
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January 2024 by James Jones
We went to the KFC on 615 N. Hewitt drive around 7:46pm on 1/22/24I asked the cashier dierra or at least that's the name on my reciept 3 times could I get fresh fries and she said yes. So we get our food and everything is cold and not fresh at all. I asked her if I could get some more gravy because the one they gave me wasn't even half full and she look like she was scared to give me gravy then she said bring yours to me and I'll fill it up after I had already eaten out of it. I'm sure that's cross contamination. I didn't even complain about the food while I was there because I seen that it was the same Manager there from the last time we ate there and the food was horrible then and she wasnt friendly then or tonight... My tenders tasted like they had been sitting there all day and cold and my fries were cold the soda was flat. The only good part was the biscuit. I live by the KFC on north valley mills but Service and food there isn't good either so I drove to the Hewitt location hoping they would have a better crew this time and the food would be better. So I would suggest not eating there at night maybe try during the day when there's a different crew.
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January 2024 by Nicole B
The lady here has such a terrible attitude!! Don’t dare try to add food once at the window! She gave me a chicken leg that looks like it has been abused!! Pitiful!!
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January 2024 by Nik
If I could give less stars I would! Went to Hewitt store and tried to order and was told they only had chicken on the bone to serve. They had nothing else available to order. This is very disappointing that fast food places don't even try anymore overall. This is a chicken place and basically, they could not even serve most of the menu.
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December 2023 by Sarah Marciel
Got the lemon cake and according to the date it was fine. It smelled and tasted like nail polish remove!
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December 2023 by John Baker
First time here, ordered wraps online. Didn’t know I needed to go inside to pick them up, as opposed to drive-through (like Burger King.) Not very convenient, and we definitely prefer Burger King’s wraps. Bye-bye KFC.
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December 2023 by Jonathan D.
The food is always good at this location, and staff is efficient and friendly. Every time I go to this location the staff is welcoming, and usually someone comes out and makes sure the store is clean. Cleanliness is a big deal to me, and as KFCs go this is one of the best.
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December 2023 by Starks L.
So, went to order for 12 people. When I asked about sweet tea I was told to go to Bushes. I have never been so shocked. I will not try again and will goWith the recommendation from the KFC staff.
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November 2023 by Irene Anz
Parking: All around restaurantKid-friendliness: Family FriendlyWheelchair accessibility: Wheelchair accessible but watch for cars
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October 2023 by Hank H.
This is a fabulous dining establishment. I twisted my ankle on the way in and the manager tore his shirt off to make a proper splint, leading to a prompt recovery. Chicken was great too
