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October 2021 by Michael K.
douchbags called the cops on the nicest man I've seen in years simply because he didnt want to talk to the manager....
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September 2021 by Danial G.
Very bad, I called the main number and nobody answered. I called back and tried to ring other departments and nobody answers the phone. Not good customer service.
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May 2021 by Aleena S.
Mary was super helpful at the fabric counter yesterday! Technology was not cooperating but she was patient and figured out the issue. I appreciated her kind and helpful service!!
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January 2021 by DJ S.
The goddamn people waited bout six minutes to answer the phone, I asked them what I'm looking for and she said that she'd go look. Well, I'm on the call a half hour later still waiting for them to come back. Don't ever call them. Worst customer service ever.
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November 2020 by Kristine D.
Rude rude rude customer service! They don't answer their phones either. The older assistant manager with white hair is rude as well! They're almost always out of something I've come in to buy. It's basic items, like a jar of great value spaghetti sauce, or Diet Pepsi zero. It's been like this pre-pandemic. I refuse to go there anymore. They are not doing their jobs, especially the manager you never see!!!!
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August 2020 by Madison F.
While road tripping from Dallas to Austin to celebrate a friends birthday, my boyfriends car displayed a warning of low coolant level and a risk for scalding the engine. Conveniently there was a Walmart supercenter at the next exit. A section of this particular Walmart was an auto center. We strolled in looking for coolant and seeking advice. The woman working, Tay, said that although the auto center only performed oil changes, they would help in anyway they could. Coincidently, Tay knew that her manager, Chris, also had the same problem with his BMW recently. She called Chris and he instructed us on everything we needed. Talk about incredible customer service. So thankful for the team at Walmart Supercenter in Hewitt, TX!
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March 2020 by Kristen H.
The assistant store manager, a black man. Is extremely rude! He harasses people in the parking lot for no reason.
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January 2020 by Rye E.
This is supposed to be 24 hours but the damn jewelry counter is closed at like 4 pm. People aint even off work yet. The managers should have a key, this is ridiculous.
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January 2020 by Linda E.
The difference in the associates who work here and the ones at the other place is amazing. The new Walmart people are so friendly and helpful. It's like a whole different world here. The place is clean and has everything. The only thing is the produce. They have awful produce, but I just run across town and get some. The community is so grateful to have this great place.
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December 2019 by sharon m.
I really like this store because of the cashiers when I can find one and the store is not crowded normally when I go. My biggest complaints is the number of cashiers working because we are being made to use self checkout. I want to use this store but we shouldn't have this as our main checkout. My biggest complaint is the store being stocked during main business hours and the associates pulling to go orders. These people are in the way of shoppers and they expect customers to stay out of their way instead of the reverse. Most don't say excuse me or try to move out of the way or even smile. It used to be the opposite and I really appreciated they were trying to stay out of the way and were very friendly. Please don't stock during the day. That should be an after hours job. Bring back customer first!
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April 2019 by David Y.
I was so excited when this Wal-Mart opened because it was only blocks from my house but as time has gone on and I have made numerous visits to this store I have now realized that this very little Wal-Mart is it's own worst enemy They dont stock alot of products that can be found at the other nearest Wal-Mart on Hewitt Drive.I have found myself having to drive over to the other Wal-Marts just to round up the things that I need.example; I like to buy the small individual Marie Callender Turkey Pot Pies but the only carry a multi pack version of these pot pies ,thus forcing me to buy more than I wanted to.Then there is No Pillsbury Oatmeal Raisin Cookie Mix available at this location,I just dont understand why you would waste your time and money building a store that resembles a big convenience store rather than a big Walmart Supercenter for 1 stop shopping.This is not the store for you if you are looking for 1 stop shopping. Then there is the brick wall that you talk to when picking up your prescriptions. That is the most unfriendly and awful display of good customer service I have ever seen anywhere around this area.Im a human being who likes human interaction face to face.I can talk to the four walls in every room In my house. Why would I want to talk to a wall to pick up my prescription ? I'm not a robot.Please raze this store and build a bigger and better Walmart Supercenter with actual windows at the pharmacy drive thru.This store is a real joke.Sorry I call it just like I see it.
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March 2019 by Julie M.
This is definitely a good Walmart!!! I enjoy shopping here! :) :) Thank you to the employees & management !!! Employees are friendly. Bathrooms are clean. Deli and bakery are great! Clothing depts are Wonderful !!! I wish the toy dept had a little more. Boys stuff or Nerf stuff seems to be lacking.... ? :/ The store is new and spacious and not run down. Just a better overall experience than other Walmarts that are either junky, a little dirty, or just not as clean and nice, and well stocked ! :) Thanks to everyone, at this Walmart!!
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November 2018 by Nessa M.
I just left the Walmart Automotive shop, I had one of the best experiences and had to share. I was traveling from DFW to Temple and along the way I heard a noise coming from under my hood. When I got out to take I look I noticed the oil pan completely hanging from my car. I located the nearest shop which happened to be Walmart. When I arrived at Walmart I was happily greeted my Deon, who had me in and out in 5 min. Deon was able to reattach my oil pan and explain exactly what happen. If you need any automotive assistance in this area, go see Deon! Super helpful courteous young man!!
