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January 2024 by sugarandspice 1093
Great service here! Cynthia was so wonderful and helpful! The units are also very nice
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January 2024 by Frankie Flyn
Friendly staff at a great well maintained facility. Move in was made super easy and they sold everything I needed.
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December 2023 by Kenneth Wright
Sarah is a great manager and easy to work with. Smiling faces keep the world go around. Thank you
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November 2023 by chris brauer
Friendly staff was super helpful! Process was quick and easy. Clean facility and well lit. The on-site dolly to use made it a breeze to get from the car to storage. Sarah was especially great in helping out!
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October 2023 by Bracelet Blonde
I received the worst customer service yesterday.I got injured in my storage unit and went to front desk to seek help.No FIRST AID KIT and no emergency ice packs!!Every establishment should have these items on hand not just for those of us who rent space, but your employees too.I had a gash, blood on my face and was dazed.Your employee was non pulsed by it all and the phone was more important.Compassion and caring go a LONG way these days.Not to mention being prepared.
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October 2023 by Paul Ozmer
Well below expectations; do not recommend.I go by this unit about once a quarter to check my stuff. The light in my climate controlled unit has been out since at least February and, since it’s not just a bulb but an electrical issue, Advantage Storage is unwilling or unable to fix it. My last trip to check about a month ago I got a name of a regional manager, emailed her, and received no response.Also had them email me three or four years ago; various units had water intrusion. Basically destroyed any paperwork and clothes we had in the unit.Also had an issue where I switched credit cards and it delayed my payment by one full day; was told there are no grace periods or delays and no waivers of late fees - more great customer service!Lots of options you may look at in the Highland Village area and this isn’t one of the good ones.
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October 2023 by Ari'yona Smith
This is the best place ever!!!! The staff is absolutely incredible 10/10 definitely recommend!!!
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August 2023 by Terry Noell
Great customer service and the best staff around!! The location is clean and the property is very well maintained! I highly recommend this place for your storage needs! Go see Sarah she’s the best!!!!
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August 2023 by MM Ranch
Sarah was so nice and welcoming. Great experience
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June 2023 by Alicia “LiLi” Noell
Awesome staff and super clean facility!! Highly recommend!
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December 2022 by Susan Disbarlo
Preston helped me with my first ever unit and made it easy. Thank you so much
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October 2022 by Cheryl Price
Very clean. Easy processes. Preston answered all of our questions. We will be recommending this facility to our family and friends .
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September 2022 by Adam Wolf
Had a great experience with Advantage in Highland Village, Nick and Preston answered my questions and walked me through the process efficiently and thoroughly! Everything was made super easy and Nick and Preston were eager to help wherever they could and answer any question that arose as this was a far better experience than I have had with any storage facility in the past. Recommending this place to family and friends in need of storage, clean, easy, and fantastic customer service!
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July 2022 by Alex Fazzari
Sam was super helpful and kind - made the whole process really easy! Clean facility; easily accessible.
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June 2022 by Alejandro Arellano
I am looking for. New Unit.. and Sam is helping me.. she is Profesional and will listen to your needs.. I am looking forward to My new unit..... thank you so much Sam... I needed a bigger Unit .. Sam and Nancy helped me get What I needed..professional and quick service... also they are friendly. Excellent customer service. !
