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March 2024 by Jordan Tidwell
-------update-------Orange hair human is a terrible piece of garbage human being, foul smelling lady might of been on to som... Morale of the story ?♀️Got my ears, nose, neck, tounge, and temple peirced by the orange and yellow haired person who was just the sweetest and kindest soul I've ever met.While I was waiting for my session, there was this belligerent foul smelling lady being extremely rude and obnoxious while she was forcing her 3 year old child to get their ears perieced. The child kept refusing and saying they did not want the piercing and the kind hearted orange and yellow haired representative listened to the child's pleas and decided not to pierce the ears of said child. This was very clearly against the wishes of the mother of said child, and she started pissing and farting all over the store in seething rage....I hope she's well.Anyway, morale of the story is 5/5 establishment that will listen and validate any human's feelings. We need more people like orange and yellow haired employee in this world!
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December 2023 by Josh Ashford
Fantastic customer service. There were 2 employees and both were super attentive and helpful. We were getting my 5 year old daughter’s ears pierced. The employees were awesome. This would’ve been 5-stars but the music was way too loud. Not sure who is in charge of that but I’d probably choose a different retail store until the music is lowered. Again. Great service though.
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December 2023 by Jennifer Speelman
They have a sign that buy 3 get 3 free, but wouldn't give me the offer because they were clearance. The sign says everything in the store.
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August 2023 by gksdance
music is way too loud, i could barely hear my friends with me. nice employees though
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April 2023 by Rene V
The staff at this place is so rude.I just had a rude interaction with the employees i went in with some friends minding our business this young employee behind the counter was constantly looking at me and my friends all weird and rude like. We continue looking around the store and this other older employee or the manager comes over and starts accusing me and my friends for being rude when all we were doing was talking and minding our own business.What a rude way they treat their customers.
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March 2023 by Marisa Lowery
Stopped by and was closed during their posted business hours. No sign on the door or update on hours/closures online. Knocked, no one inside.
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January 2023 by alyssa kizer
I got my ears pierced here many years ago. The girl that did the piercing I believe wasn't trained that much. The first ear went ok, but when they did the other ear she bent the earring. So she had to do it twice. And it hurt bad. Parents or whoever wants a piercing, please go to a tattoo shop. Their methods are way safer and more effective.
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November 2022 by Annika Tsvesti
Super helpful, friendly staff. The girl who wears a lot of orange and rainbowy clothing is always so nice and helpful. She really seems to care about kids and making sure they're comfortable when doing piercings. I recommended my friend bring her daughter along to have her ears pierced here, they really helped her not feel discouraged.
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November 2022 by Honeydew Blossom
Super helpful, friendly staff. The girl who wears a lot of orange and rainbowy clothing is always so nice and helpful. She really seems to care about kids and making sure they're comfortable when doing piercings. I recommended my friend bring her daughter along to have her ears pierced here, they really helped her not feel discouraged.
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November 2022 by Bailey Leewright
Took my three year old to get her ears pierced. One of the girls didn’t have a clue what she was doing and didn’t even pierce it all the way through and then after signing consent forms to get them pierced, I told the other girl to pierce the one the other girl didn’t do correctly and she refused and said “I won’t pierce that ear without her consenting.” How is a THREE year old A MINOR going to give consent?!?! Not to mention, that’s the entire reason I, her PARENT signed the consent forms in the first place. They had the worst attitudes about the entire thing and put my three year old through a traumatic experience and guess what, we left after taking the one good piercing out because they wouldn’t do the other one. You have HORRIBLE employees representing your business with ZERO regards to their customers. I have never been so upset over something that should have been so be Ry simple. If you don’t know what you’re doing, you should NOT be piercing ears. And if you have no common sense and no people skills, you shouldn’t be running a store. I’m talking to you, home girl with the orange and yellow hair. YOU should have never allowed that to take place the way it did. That girl piercing had no idea what she was doing and YOU knew it. And the way you handled the entire thing is absolutely infuriating.
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November 2022 by Angela Hooper
Called the store today to ask if there were 2 people there so that we could bring my 3 year old granddaughter in to get her ears pierced. We were told yes and to come around 5:00pm. My granddaughter was in the chair with 2 female employees, 1 on each side and the countdown started. One employee seemed to know how to perform the piercing, but the female employee on the left ear was shaking. They went at the same time, however, “the gun malfunctioned” and the the left earring “didn’t go through”. My granddaughter was screaming as they were trying to get the gun “unstuck”. We calmed her down, and wanted to go ahead with the other one, as now we have one side done, And the other not, and the employee snidely and VERY RUDELY said “I’m not gonna do it if she doesn’t consent”. To which I said “she didn’t consent to the first time, she’s 3”. Her mother signed the original consent and was consenting to go ahead and finish. Neither employee apologized or made any attempt to show compassion for their mistake. Heartbreaking to see customer service has become like this. Thanks for the traumatic experience and the sloppy professionalism.
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November 2022 by Bug Guts
I had an awesome ear piercing here :) The people that work at this store are super nice and the did a really good job. Totally coming back here for the rest of my ear piercings!
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March 2022 by Eva H
Be aware of ear piercings pricing!! Very deceptive. We tried to purchase lower priced ear piercing kit. We charged $16 over the quoted price, which is apparently an additional charge for their rapid solution, which is apparently not part of the “kit”. We spoke with management and we’re told that we “should’ve asked more questions as a good customer”. We were also given comparison prices for tattoo parlors which had nothing to do with our purchase at Claire’s. Actual piercing prices are not posted on the sign, but instead are apparently on the back and we “should’ve known to pick up the sign” sitting on the desk and look at the back. Basically, be sure you know what your total price is going to be before you get your ears pierced.
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March 2022 by Lorie Roberts
Careful that you know their prices for ear piercings!!! Their picture chart doesn’t have prices & the girl swiped across a section quoting prices & our total came up about 15 over the quote. I was later told that you have to purchase their solution, it’s part of the package, although it increases the package price?…what? Apparently you can choose their standard solution or rapid…if you knew that, or I was told if I had been a good customer & asked questions?. But by the way, they don’t mention it because they are out of the standard solution nationwide so you are automatically charge the higher price. ?. Theres no way to NOT purchase the solution…because they “recommend it”. And if you need comparisons about Claire’s pricing vs tattoo parlors…the manager is a wealth of information.
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March 2022 by Steve Jenkins
My first time visiting claires.. as a single dad of a 4 year old I was kinda nervous but needed nail polish for my baby lol. Ms Brandie greeted me right away treated me with complete respect and helped me the whole way. Because of Brandie I got everything I needed felt like family and I will return and highly recommend...
