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November 2023 by Tammy Gates
Paid $55. for phone and was hooked up to the ACP and was not suppose to have a monthly bill. Had service 1 month and was disconnected for not paying a $30. a month bill. The lady in the Highlands store assured me everything was good. When I went back up there to tell her I had no service she was very short tempered with me and would not listen to anything I had to say. But instead tried to convince me her explanation was right and that was final! I will be filing a complaint with the Better Business Bureau. Cricket should check into their employees at these stores. Somethings rotten in Denmark!
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October 2022 by Fabiola Rodríguez
Fast friendly service and a warm welcoming environment
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September 2022 by Eddie Sherrod
Best customer ever Irma is awesome
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August 2022 by Emma M
Irma was very nice and helped with everything we needed. she did not stop trying options untill we got what we were looking for very happy with the service.
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August 2022 by Luna Mar
Best customer service. Irma went above and beyond to help me with my port she’s very informative an does her job with great passion
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August 2022 by Cherryl Whatley
Irma is so helpful ask for her whenever you visit this store in Highlands TxThank you Irma for all that you so for me.Irma
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July 2022 by Rebecca Collomp
Don't buy from here. Not honest. Sold me a P.O.S phone while charging me to use my upgrade. The phone constantly freezes. Froze 2x typing this sentence. I can barley use it. The lady sold me this phone knowing it freezes.
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May 2022 by Nabe Hartung
Irma it's amazing and she's a great teacher and try new hire Claudia she has an awesome personally thank you ladies for helping me with my phone ?
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May 2022 by Claudia Soto
Best customer service ever thank you IrmaI highly recommend cricket in Highlands
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May 2022 by Danielle Duarte
Friendly fast serviceThank you Irma & Claudia ?
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May 2022 by Remigio Jaimes
Fast friendly service Irma si amazing ?
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March 2022 by Denise Groff
Irma is a great person who works for cricket, she helps me and my family and this is the only cricket store I will go to
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January 2022 by THEBOMBsquad 101
The young lady that helped me at the cricket store in Highlands was by far or the best help and customer service person I have ever dealt with she is amazing great job and Highlands cricket
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January 2022 by Fernando Casares
Erma was very helpful and made everything easy to understand. Check her out at highlands cricket north main street
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November 2021 by George Luis
Fast helpful service. Come see them today
