Cricket Wireless Authorized Retailer in Hillsboro, TX, receives high praise for its friendly, helpful, and knowledgeable staff. Customers appreciate the quick assistance, often being helped within minutes, and the welcoming environment. Staff members like Haven, Mason, and the store manager Michael are highlighted for their kindness, patience, and willingness to go the extra mile to help with phone issues, including correcting glitches, setting up new devices, and resolving mistakes. Many customers mention that they feel like they are among friends, thanks to the personable and friendly attitude of the team. The store's excellent customer service, combined with its efficient service and attentive staff, makes it one of the best experiences for long-time customers and newcomers alike. Overall, the Hillsboro store is highly recommended for its professionalism and warm customer care, leaving customers very satisfied and eager to return.
Haven was so awesome, she was able to help me correct a glitch on my phone and she was so very kind! Thank you so very much!!!
April 2024
Very helpful. If you can ask for Mason. Dudes awesome, answered all my questions without hesitation or asking another associate. I needed a SIM card for a phone I had and another SIM card for a phone I left at home and I wasn't there 15 minutes. Thanks Mason.
February 2024
Extremely kind people working there. Two thumbs up!!!