Quality Inn offers a mix of experiences for its guests. Many reviews highlight the great customer service, with staff members, particularly at the front desk, being friendly and accommodating. Guests appreciated the clean, remodeled rooms, comfortable beds, and the convenient location with restaurants within walking distance. The hotel is noted for its excellent management, who are committed to meeting guests' needs and ensuring a comfortable stay. However, there were some concerns raised about the condition of certain facilities. Issues included maintenance problems like a towel shelf coming off the wall, and some guests reported cleanliness issues, such as a cockroach and a pool that was not well maintained. Additionally, the breakfast was described as sub-par, and the exercise room was out of order during some stays. Overall, Quality Inn is seen as a budget-friendly option with a strong focus on customer service, though guests should be aware of some maintenance and cleanliness issues that may affect their stay.
The service was great. The rooms were ok. The towel shelf was coming off the wall in the bathroom, just hanging with dry wall showing but the beds were comfortable. We needed somewhere cheap to stay for one night and this fit the bill. We didn’t get there until after 1am after a concert.
August 2025
Great customer service!!! Spoke with front office receptionist, Morgan, she resolved my booking issue quickly and called me back immediately to inform me the issue had been resolved. Great staff!!! Manager was accommodating and helpful as well. Would recommend staying here if you are traveling.
August 2025
Typical room. Clean and well maintained. I would stay again
