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March 2024 by Heather Frazier
The manager with brown like a 1970s hair cutslender women is extremely rude....I asked for the manager and she said she was the manager...I had to go in for in person verification for change of address cause I moved back here...and the manager didn't have a clue what she was doingTried rushing me ....then got mad cause she couldn't figure it outThen I showed her 3 forms of identification and that wasn't good enoughThen I was supposed to get a confirmation email that I never got so I told her I was gonna wait their til I received the emailShe threatened to call the police on me for staying their to wait for my email confirmationI do not recommend this post officeShe clearly doesn't like her job get another one don't be rude to peopleI have alot of health issues I'm dealing with and have to see specialist and stuffI don't have time for hateful rude peopleClearly y'all need a new manager and workers.... I see other reviews about the same personClearly she's the problem not the CUSTOMERSAnd I've been a manager your supposed to know what your doing and have some class clearly you have NONE
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February 2024 by Anna Hernandez
there’s an old lady that works here and every time I come in she’s got the worst attitude and is rude to every person she encounters, she needs to take her ancient self into a home where they tolerate that
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October 2023 by Chowder
That woman with the 1970s haircut is one of the rudest people I’ve ever met in my life
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August 2023 by Amy G-Z
You should probably change your hours on Google to reflect your REAL hours. Thanks for the wasted gas. Be aware- they don’t open til 10am on Saturday, despite what their google business page may claim.
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August 2022 by Veronica McGowan
Hours are not posted but Google map has hours set as open at 9 a.m. According to a post worker, they do not open till 10 on Saturday.
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October 2021 by Matt Boyd
I ship things daily, and this is by far the best post office around. They took they time to TEACH me the best way to ship for the least price. He spent about 15 minutes with me (there was nobody in the lobby).
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July 2021 by Cynthia Sanchez
Been coming here around 7 years or so and the woman who works the front desk with the 70s haircut Kat? I believe. Is the absolute rudest person I have ever encountered working a front desk customer service job. Put her behind a computer where no one has to see her. The older gentleman and other older woman that work there are always an absolute delight. Kat hates her life.
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April 2021 by Lucia LaBadie
We just moved to Hitchcock and this post office makes me sad and is extremely unprofessional. I had a package that was delivered here because I wasn’t home to get it, and they told me they will deliver it tomorrow. Why couldn’t they just hand me it? They are lazy and do not want to do their jobs. So sad.
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July 2020 by Elzena Reyna
I needed to deliver an awkward package when I was here last and the guy at the counter was very helpful.
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March 2020 by Jen G
I’ve only been here a hand full of times and every single time the people have been so rude!!!!!!!! Especially the grouchy old man today! I guess being rude to customers is in the job description here
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July 2019 by max Frost
Very rude and unprofessional. I'll never come to this post office again
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June 2019 by Cube Loid
the guy with pony tail has delivered my mail for years in his jeep. hes great! always get good service when i go inside also.
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April 2019 by Ry Ne
My experiences here have mostly been good. If you get a lot of packages delivered I would choose another office though. They are only open when I'm at work. It says they are open until 4:30. A man just came out and told a lady they now close at 4:15 and didnt help her. I can see why the postal service is having trouble competing with the other large shipping companies. The customer service and usefulness is very lacking.... Unless you take into consideration the stacks upon stacks of wasted paper I get to have stuffed into my box every week.
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November 2018 by Kari Price
Mrs Peggy is the SWEETEST clerk at this post office. I love her!
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October 2018 by Sara McWhorter
I dont know what's going on at this post office but there have been too many times to count that mail has Not been delivered to my residence. I have gone days without a scrap of mail and have had utility and other bills show up AFTER their due dates or Not at all. This is getting out of hand.