The O'Reilly Auto Parts store in Hondo, Texas, located at 1003 19th Street, provides parts, tools, and accessories. It offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums and has a free Loaner Tool program. Customer reviews consistently highlight the store for its outstanding, top-notch, and great customer service. The staff is described as beyond professional, extremely knowledgeable, friendly, and generous. They regularly go above and beyond expectations, making customers feel important and appreciated. Specific examples include staff helping with battery and alternator issues, installing parts like headlights and air filters, teaching customers how to perform repairs, and even delivering parts or batteries to customers in need on the side of the road or at local businesses. This exceptional service and care create loyal customers who love the Hondo location.
Always great service and recently went above and beyond! I had a dead battery and called about borrowing a quick start because jumping wasn't working. Kevin drove to my location and brought 2 different ones until we found what worked. Really helped out in a tough spot!
July 2025
I would like to Thank Kevin for always helping me out.
July 2025
Great customer service and very helpful and friendly employees!
