The O'Reilly Auto Parts store in Hondo, Texas, located at 1003 19th Street, provides parts, tools, and accessories. It offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums and has a free Loaner Tool program. Customer reviews consistently highlight the store for its outstanding, top-notch, and great customer service. The staff is described as beyond professional, extremely knowledgeable, friendly, and generous. They regularly go above and beyond expectations, making customers feel important and appreciated. Specific examples include staff helping with battery and alternator issues, installing parts like headlights and air filters, teaching customers how to perform repairs, and even delivering parts or batteries to customers in need on the side of the road or at local businesses. This exceptional service and care create loyal customers who love the Hondo location.
Employees are always helpful. They can scan your vehicle and see if it pops up any codes, and will change batteries and most lights.
May 2026
Fantastic customer service! Diego was the young man that assisted me today with a battery replacement, but I have never had a negative experience at this location!
September 2025
Great customer service. In need of a new battery terminal and Blue helped with no hesitation. Would definitely recommend
