Bay Storage is a self-service storage facility located in Horseshoe Bay, TX, offering storage for premium needs near Lake LBJ and the Hill Country. Reviews consistently highlight exceptional service from the manager, who is described as the sweetest, kindest, and most professional person. Customers feel well taken care of, noting she is incredibly helpful, responsible, and organized. She provides great customer service by answering all questions, ensuring everything is fully understood, and handling paperwork seamlessly. Her friendly attitude, good humor, and attention to detail make the entire storage process smooth, stress-free, and pleasant. She is patient, genuinely caring, and goes above and beyond, making clients feel confident their belongings are in the best hands. The facility itself is managed impeccably, kept secure and spotless. Office hours are Monday through Saturday by appointment only.
