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August 2018 by Shannon B.
I have been a BOA customer for 20 years. Wanted to take advantage of there 0% Balance Transfer Credit Card; therefore applied. Received a Congratulations! You will receive a $ 17,000 line of credit and you will be receiving the card between 5-7 Business days. Obviously, financial decisions are made when you know you will be transferring 2 high interest rate CC balances to 0% interest. To my surprise after3 Business days and a weekend, I looked at my BOA account online and had the new card appear with a $ 2,500 limit. No phone call, no email to explain the change. I then had to wait on hold numerous times just to get a person who told me a financial advisor was not available to answer my question. Finally received a Financial Supervisor on the phone today to be told basically, they changed their mind and acted as if the $2,500 was great. I do not need 2,500 of credit to purchase stuff or pay bills! I wanted a balance transfer with 0% interest. Very disappointing this is how they treat their customers of 20 years! You will definitely be losing mine and my husbands Business. It's not about the credit line as much as it's about stating one thing, in writing, and then changing your mind after the fact with zero notice! Very poor business practice!
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July 2017 by Lisa C.
This location is pretty good. They generally can get to you quickly, but they can get backed up if you come on a hectic day, like a Friday. They have two drive up ATMs and a walk up. All of their drive thru windows have been closed, so if you need to talk to a person, go inside.
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July 2015 by Marisol C.
Dislike the bank staff offer you products and later on they do not honor them. It is a money hungry bank you deposit cash and wont recognized you cash deposit right away, the bank recognizes it when ever they feel like. Chase Bank is much better. I wrote a check for my friend the money cash was in the account and they did not recognized it. When confronted branch manager stated that I had to many accounts and the teller confused the account. When asked how could she confused the account if the account number appears on the check, branch manager just apologized and did not gave me a satisfying answer. Meanwhile I was embarrassed that they bounce a check on me when my account had the funds.
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January 2015 by Erika P.
The drive up ATMs are very nice and line goes by quick because there are so many lol. The people inside are really nice and very happy to help. It's usually not busy here and it's right by 1960, so it's very convenient.
