CVS

Most Recent Comments

• April 2025 by Sandra Green
  I always have a good experience when visiting my CVS pharmacy.
• March 2025 by Francisco Vasquez
  This CVS is so convenient near me. The staff is young mostly except Miss Brenda but she is a 💫 with experience. They 95% of the time have been courteous, quick, and willing to go the extra mile.
  There was a big mix up with MoneyGram on Saturday and Miss Naomi (manager) explained the process and eliminated the mistake and delivered the 200.00 sent from CA.
  The staff can only work with the numbers that they are given to operate store. Yes at times you might only find one or two in the store but that is the product of the new USA.
  People expect businesses to hit 1000% all the time; it is not realistic. They are customer driven and that is why I given them 4.5 star.
  I can't rate the pharmacy because I have no prescriptions but all in store experiences are good.
  This is coming from a fifty year old. People are not patient and this is not the Mc Donald's drive through-- two chreseburgers please!
• March 2025 by Anthony Horsley
  Yennifer....100% ON POINT WITH CUSTOMER SERVICE, POLITENESS, AWARENESS, ETC.
  NOTHING BUT GOODVIBES
• January 2025 by Ruby Espinoza
  Went in around 10:50pm looked around to find something to purchase to get cash back. When I went to do my transaction the cashier receives a call from the manager Naomi and she’s asking her what I’m doing then she laughs hangs up and tells me I can’t get cash back. I didn’t catch the girls name but I should’ve she’s the same one who I asked to open the restroom door and didn’t say anything all she did was unlock it with an ugly look on her face. I felt unwelcomed. Poor customer service. Every time I go there they are always complaining about the customers.
• January 2025 by Ebs C
  Visited this store today (12/22/24) at around 1:25pm. I had a Starbucks bag in my hand (from my job) & one heb grocery bag & only went in to grab a gallon water that sits in the first two aisles at this stores location. As im entering an associate looks at my hands & say “ma’am you have to leave your bags in the front” I told the associate “oouuu ma’am im literally just grabbing 1 gallon water right in the front & checking out” & I proceeded to walk to the front aisle. The associate followed me & continued with the “ma’am you have to leave your bags in the front even if you’re grabbing one thing it doesn’t matter, otherwise I won’t welcome you back here.” As the lady is speaking i literally have the water in my hand headed back to the registers & whole time I didn’t say anything to the associate as she kept speaking on it. As im waiting in line the associate takes out her phone, takes a picture then tells the other associate “she’s no longer welcomed back” Still didn’t say anything. The associate push matters even further by going outside the store, getting on the phone & calling the police. As I finished checking out I walk past the associate & I hear her say “yes the woman wasn’t welcomed in & she came in anyway” so that’s when I take out my phone & snap a picture of her since I couldn’t get her name tag because now the associate is making the situation bigger than what it is & is now LYING. I get stopped by police & they tell me “yeah the woman working there was like you weren’t welcomed in there but you went in anyway etc etc” I said no. The woman asked me to place my Starbucks bag & one heb bag at the front, I told her ma’am im only getting a gallon water that sits right in the front of your store she then said it doesn’t matter you have to leave your bags here or I won’t welcome you back here. I told the police literally an in & out matter, wasn’t there to shop or look around otherwise of course I wouldn’t have had a problem leaving anything up front. I carried on with my day & did contact the CVS customer service complaint specialist because baby girl, you can not go around lying on people jeopardizing anyone just because you didn’t get a response from me & I proceeded to checkout. Also many stores policy & store associates have you to leave your bags & stuff at the front but if you let them know “oh im literally just grabbing this” or “im just picking up this” they literally let you be, grab what you need & go about your day. They don’t go to the extremes on calling police & lying & that’s the only reason why I had to leave this complaint because the associate was so out of line it’s unbelievable how she’s blatantly lie like that. Couldn’t catch her name tag but definitely has to take a photo after I heard her lie on the phone. Have to protect myself & definitely will be pushing this matter further. Thank you.
• December 2024 by andrea acosta
  Don’t open on time
• December 2024 by Jesse Aguilera
  Pharmacy department is the worse instead of helping customers they just socializing with other staff members one presentation takes 3 to 4 hours to fill poor management
• October 2024 by carolina lara
  ON THREE OCCASIONS I COME TO THIS STORE AND IT IS CLOSED AT 8:10 WHEN THEY ARE OPEN AT 8 ACCORDING TO THE PLATE OUTSIDE AND THE WEBSITE THAT HAS NO RESPECT FOR THE SICK PEOPLE WHO COME FOR THEIR MEDICATIONS
• October 2024 by Alma Galvan
  Really rude woman there. If you don't like your job then quit. This apparently isn't for you.
• October 2024 by ROBIN F
  Pharmacy unprofessional staff I do not recommend it
• September 2024 by J Diamondz
  I can’t leave the manager or cashier name on duty at the time I came in because they wouldn’t offer this. No name badges visible. Management is EXTREMELY RUDE HERE AT THIS LOCATION. My issue was unresolved and I was told to take it up with customer care at the 800#. I will be making a customer complaint to the customer care number. It’s unacceptable and unprofessional to treat any customer let alone a regular customer with such disrespect.
• September 2024 by Gloria Lopez
  I love it here because the cashier helped me and took the time to show me how to use my rewards
• September 2024 by Claudia Mendez
  All products I was looking for, were on display, I ask for help about a coupon I had and wasn't sure how to use it and they helped me...great customer service and they have a cashier and two self check out registers if you are in a rush!
• August 2024 by Jessi V
  They’re always eager to help and the pharmacy never gives me issues about my meds or insurance like the other CVS locations I’ve visited.
• June 2024 by April Richardson
  We've always been well pleased with our neighborhood CVS. they are usually a one stop shop