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November 2023 by tmlink
Owner husband and wife were so friendly. Had many bikes that would work for me as I am taller than average. They gave me a great price particularly after I said I would take it as is. If I ever need to get another bike I will definitely come here first.
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November 2023 by Jay
I just had a horrible experience at Cyclone Cycle. I came in to get a derailer replaced and left with a broken bicycle. CYCLONE CYCLES broke my e bike and they won't accept accountability. They were having a hard time placing my rear wheel in place, how do I know this? Because I saw them hit it with mallets, I heard them debating how to make it work but they eventually made me go back there with them and SHOW them how to properly install a wheel. Once it was assembled properly, It did not work because the wiring had been SLAMMED and STRIPPED due to Mark being too hardheaded. I left with a broken bike and -$60 dollars. DO NOT TAKE YOUR BIKE HERE
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September 2023 by Michael Comer
This place is great. Took care of my bike in a short time and fair price. I will be coming here for any and all future bike needs .
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September 2023 by Christopher Walsh
Needed a bike box and they hooked me up. They also have a dog that knows how to open doors. Cool shop!!
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August 2023 by Montse Pérez
I went there because my back tire was flat. They fixed it in like 20 minutes and their attitude was always great. I just went for a coffee and my bike was ready to go. I looked around the shop and it looked like they have a very good variety of bikes and parts. I am certain that I will return for any future bicycle-related business.
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May 2023 by Emanuel N. Husu
Terrible customer service! Lack of willingness to accommodate because too late in the workday he said. Contrast that with Ken at Bike Lane who will not only work hard to get you in for service, but teach you something about bikes without making you feel d**** I told them that without good customer service you die as a business.
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May 2023 by Cnc Man
I brought a front wheel n hub in to buy a new axel the owners said “ oo buddy ill have my assistant donit tomarrow thisnis actually a back axel….” (The back is m14 about twice the diameter of the 3/8 front that i brought him. It was stock stuff never been changed. N the fact he didnt check n see if he had anything right then for me was quite rude cause im in a tuff spot n need the bike. )
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April 2023 by Nabiha Hossain
As a fellow business owner, I unfortunately have to give this place one star because they gave me a quote for a project for around $400, did all of the work, and the work ended up being almost $700. While I am always happy to pay the price of someone’s hard work, I received no call for approval to do this work. And when I gave the owner(who also completed this project) an opportunity to rectify the situation, he said sorry there’s nothing he can do and it’s too late now. An honorable business would find a way to make it right. They have lost my business, and I am confident you all will be able to find another bike shop that possesses business acumen.
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January 2023 by Jeanne Manalo
Briefly stopped by and entered the store to check it out since we are in the market for a Specialized electric bike — no one greeted or attended to us upon entering and upon leaving. No one asked us if we needed help. Very disappointed since we live in the area and it left a bad a taste my mouth for the lack of customer service.
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December 2022 by Bram Willemsen
I was looking for an extra large bike for weeks and no store had one in stock. Mark not only found one for me, but he also added some additional features free of charge. Awesome service, can recommend!
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December 2022 by Marie Proznick
Took my old bike in for new tubes/tires Friday after work. Also, got a basket attached too.It was ready Saturday afternoon!Great service, super reasonable prices. Friendly folks and loved meeting the fur babies!
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August 2022 by Scott H.
Great spot. Fun owner. Super service. Always nice to see someone who takes genuine pride in their work, to the customer's benefit.
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June 2022 by R Vikram
Really awesome owner and mechanic. Reasonable prices compared to other shops. They take good care of my bikes.
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May 2022 by Rustin P.
My new go to shop for my old bicycles parts. Owner is hilarious, real no nonsense sort of guy. Very reasonable prices on his used bikes as well If you need an obscure part, this is the place to go. If he doesn't have it no one will
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May 2022 by Visionary Femmes
Excellent service! Mark its awesome! Highly recommend this place! Been all over Houston looking for a rack for my bike and found it here ????
