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March 2024 by Edgar Rivera
Excellent service, employees were super helpful with tire options and great recommendations on types of services my vehicle needed. Everything met my expectations and exceeded. Crew went above and beyond. Made things super simple for my wife to understand. Would recommend and definitely would come back for future services.
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February 2024 by Felicia Westerlund
They were helpful and had a good attitude with me about my issue. They listened to my information and I felt like they did not think I was a stupid female like I get the feeling at a lot of places. The prices were high but the credit card was offered and approved which helps make it more affordable.
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February 2024 by jeremy L
They did a great job taking care of my vehicle like they always do!
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February 2024 by LT
Very slow service. The job took 15 minutes but I waited 4-5 hours for the jobs completion.
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February 2024 by Craig Hughes
Fast friendly priced fair
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February 2024 by Bianca Baughn [LSE]
Michael was so kind and helpful! Got my tire taken care of so quickly. Very very thankful for the awesome service! I will definitely return!
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February 2024 by Shannon Cunninhgam
I usually do not leave reviews, but this was a must. Out of all the Firestone's my company has dealt with, this one is by the best. Extremely friendly and repairs were done with no problems. Even went above and beyond. Thank you again!!
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February 2024 by Gamilya Williams
The employees are very helpful and nice
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February 2024 by Pamela Spivey
I have always been able to get my car serviced at the Kingwood location regardless of an appointment. They are professional, accommodating & knowledgeable.
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February 2024 by Steve Omari
Scott helped me out a lot. Professional and proficient ?
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February 2024 by jordyndlc 1
I love Firestone and this visit just reinforced my love for this company. I was quoted an hour and a half wait time but they managed to get me out 30 minutes earlier. My car is running amazingly now. I am glad I got the lifetime alignment with Firestone. Definitely will be coming back to this store again.
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December 2023 by MR REBEL
tried to charge me $500 just to change brake pad only!? do yourself a favor and avoid this place at all cost.
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November 2023 by Leslie Cassio
First off, the service was unnecessarily expensive. My boyfriend provided oil and other things for the oil change. He was told they weren’t allowed to use it. Fine. He said it was okay.He then realized that his oil and other supplies were gone from the front seat. What kind of service is this?????Disappointing at best.
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November 2023 by Chang Qiu
Visited on a Saturday since my friend tried to buy a second hand car while we wanted someone know about cars to help us do a quick check. The people here were friendly and patient and it took about 30 min to check the car. It turns out the car had some potentail engine problem. We ended up not buying the car and many thanks to the people here for helping us avoid a problematic car!
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November 2023 by Emily Pope
I will be coming here for any future vehicle needs. They helped me get a replacement tire(under warranty) at a great price and also identified a part that I just had changed at another auto mechanic that was faulty. Great customer service here as well.
