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September 2023 by Heather Wells
Mark Cook helped to make our dream of owning a home a reality. He was so amazing to work with! It was a great experience working with him and first financial bank. What is even better is that even after the papers are signed mark is still there for any and all questions. Hands down best experience dealing with loans and banks I have ever had! Thank you mark! And thank you first financial!
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September 2023 by The Amell Agency
We just moved over all our policies to First Financial last week and working with Mark Cook’s office was such a pleasure. If you’ve been wanting a great banking experience- for your personal or business needs, I highly recommend the Kingwood branch. Ask for Mark and he will take good care of you.
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September 2023 by Nelda Adams
If you are searching for great banking services, I HIGHLY recommend using First Financial Bank!I have been a customer of this bank for many, many years. My personal banker, Mark Cook & his staff at the Kingwood, TX branch treat you with respect & are very professional yet providing the BEST personal service. No matter what banking services you need Mark & his staff have the best solutions for myself & my family. It’s a rare thing to discover a bank that genuinely cares about the people it serves and First Financial Bank is that kind of bank.
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September 2023 by Carrie newsome
I love working Mark Cook with First Financial! He knows banking, he knows lending, he knows customer service! I trust Mark and highly recommend him to anyone looking for a banker!!!
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September 2023 by Renne
Horrible
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August 2023 by Sara Fraser
Had an excellent car loan experience with Mark Cook in consumer lending. It was such an easy process and he went above and beyond to get me the best rate on the used car I wanted. He even caught some things on the car fax reports I sent him on some cars I was looking at. I highly recommend using this Texas bank and Mark. I even got a call from someone that is my very own dedicated customer support representative. Never had this with my big bank! Switching my accounts over to bank with them too!
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June 2023 by Tamara Wilson
This location needs to be reviewed.I’m disgusted with how the president of this branch treats human beings..Money and favoritism plays a huge role in how the people of this branch treats you. Please watch who you trust with your money and business at this location.
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June 2023 by Nick McDonald
Staff here Treats people horribly
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March 2023 by Jarrod Beard
Great Bank and Excellent Service. Really strong commercial lending team.
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August 2022 by David lyles
Loan office is difficult to reach and seems annoyed if you are lucky enough to get him on the phone. Brian Bonner is nearly impossible to a get hold of .
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April 2021 by Donald Butts
Very impressed with First Financial Bank. We are just getting started with building a home and they are assisting us with a construction loan. Berkley Lassiter has been exceptional with communication.
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April 2021 by Matt Roll
Great bank because of great people. Highly recommend James and Kris. They work hard to get my business taken care of in a timely manner.
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August 2020 by siavash ranjbar
Perfect service. Very easy people to work with. They are fast and on point with great rates. These days it is really hard to find a bank like this.
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October 2019 by MARIA CASAS
My parents worked with Brian Bonner and he was extremely helpful through their construction loan process.
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October 2019 by Joanna Pach
Nancy is #1 Thank You Nancy
