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March 2024 by Phil Nielsen
Terrible food.
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March 2024 by David Smith
I could not be more disappointed with La Madeleine these days. Last week I ordered DoorDash and the meal I usually order was terrible. I thought, “OK, it happens sometimes”. I decided to try again so tonight I decided to carry out, and it was another terrible experience. My wife picked up the order on her way home and it was very incomplete. I was missing 4 items in the order, kids food, kids drink, cookies(highlighted by them so I assume they were out) and utensils. ALL items were listed on the receipt, 4 were missing. They did not say a word to my wife and she thought they were rude. Then the kicker of the night, for which will I never go back: halfway through my meal, there was a long brown hair in my food down at the bottom. I am bald, so not mine. I am so done with this place, after 9 years. What a tragedy this place has become.
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February 2024 by Carla Herrera
We enjoy this place every time.
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January 2024 by TheNarrowWay
Expect a wait on something every time, and little to no help from the staff c with nobody in the restaurant..... 0/0
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December 2023 by ReGina J.
I was a little disappointed with the food for the price. It looked rushed but it was still good. The staff is amazing and the wait time was reasonable
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December 2023 by Darris J.
Food is consistent, comforting and fairly processed. Every visit we've found the staff to be helpful, kind and patient. It's a solid performer, really wish they'd take over the lease of adjacent business if the opportunity arises and expand the dining room. The only big con one they can't control and that's the entitled and inconsiderate patrons that frequent, the after church crowd is the worst.
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December 2023 by Love LXIX
Food is excellent as always, but since my last Uber order a year ago the prices have gone up about 33% and the portion sizes have gone down about 33-50%. I know costs have gone up but most other restaurants seem to have handled the disastrous economy by either charging consumers more or reducing portions, not both.
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November 2023 by Egor Blyoskin
We ordered pancakes with ham, coffee and desserts. Pancakes are delicious, but the sauce to them is very salty. Coffee doesn't taste good. Some desserts are delicious, and some require more attention from confectioners.
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November 2023 by Kumari weeratunge
I visited La Madeleine on Thursday, October 26th 2023 around 8:45 AM. The service for me from the cashier was good & the food was delicious. However, the customer in front of me was served poorly. She was a little bit elderly Hispanic lady with an accent & the cashier I could see was rude to her, looking at her dollar bill if it was legitimate & rolling his eyes at me when the lady couldn't understand him fully & had to repeat what he said. I felt like he was being racist towards her. Just a note of what I observed. Needless to say, every customer should be treated equally whether you are an immigrant or not.
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November 2023 by Kathy J.
Food was just bland no seasoning, turkey was obviously pre cooked, Super disappointed
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October 2023 by Mary Jeffries
my husband and I used to come in for breakfast every morning many years ago. We recently revisited the same one in Kingwood and could not believe the difference. The person that took our order was abrupt. I couldn't hear her questions the first time so I asked her to repeat it, which she obviously did not like. She had no personality what so ever. the young lady at the register was very polite. I was enjoying my food until I found 2 not one, but 2 beard or something hairs in my eggs. At that point, I lost my appetite. I took it to the cashier and showed her. Noone ever came to the table after that. Needless to say, we will not be returning. It's a shame that what we used to enjoy being the start of our day, cannot be. I guess it's too much to ask for nowadays for management and staff to actually care.
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October 2023 by Blanca Figueroa
We’ve always loved La Madeleine’s baked goods and food. Our favorite is the quiche Lorraine and the almond croissants.My husband and I like to have breakfast outside when the weather cooperates.
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October 2023 by LZN
Walked in and walked right back out, they have the rudest ppl at the counter. They told us to order with “Ashley” who was not happy to take our order with her attitude. I hope you all have a better day and learn to treat everyone the same.
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September 2023 by Danielle Shoop
Stopped in for a nice breakfast with my hubby.Food - we both had omelets with side crossaint/toast. Yum. Why is the "appetizer" free bread so cold?Atmosphere- it was sooooo cold. But lucky for us, there was a table near the fireplace. Winning.
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September 2023 by CaroleF583
I have eaten at many of these restaurants this by far the food quality is superior! However, the service is usually very poor, unfortunately. The last time we were here two weeks ago there was a woman and her two children were running around in circles, screaming all the patrons were mortified . We were staring at her.-she said, do you have a problem say it to my face? We said your children are really unruly, and people are in here trying to eat she gave us the F word and sat down with her kids and what appeared to be her mother. About 4 to 5 employees saw what happened they seemed shocked and no one ever did anything I did not complain to Management . Unfortunate experience. I do dine in here once a week and I really do enjoy the food but the help is lacking and there are plenty of employees, but no one really seems to care what’s going on.. The one person that stands out and I do not know her name is a tiny little older African-American woman that is at the register. I wish I knew her name. We always tip her. She is so kind and always smiling and gives us a big hug. Hopefully the Service will improve. It’s a shame because I just moved here from Dallas and despite far has the best lunch.
