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March 2024 by Austin Denby
Staff was friendly. For the price of services compared to the quality I believe it to be wanting.
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March 2024 by Lynna Dang
Shakira has been my massage therapist for the last several massages, and she is AMAZING. I have really bad mid to lower back pain, and she takes her time to find the right muscles to massage and relax. She is very knowledgeable and will tell you what to do to stretch correctly. She will always be my favorite massage therapist.
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March 2024 by Millicent Butcher
Omg Dana literally changed my life with her handy work and knowledge yesterday during my massage. She is truly an expert in her field and if you can request her you really should!!! I will be returning to see her.
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March 2024 by David Crawford
I had my first massage in a long time today by Dana, it was incredible. I rejoined Massage Envy after a hiatus for a few years. I am so glad I did. This was a really great first session, helping me with hamstring and piriformis muscle pain from playing baseball. Dana is trained in trigger point massages and she was able to help me out with one 60 minute session. I learned a lot as well. I highly recommend!
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December 2023 by Tommy Feathers
Worse possible service on the planet. They don't honor their cancellation policy, staff or manager didn't know their own policy handbook. People reccomended to go a different location and I should have listened.
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September 2023 by Julie McDonald
Ruslan is new in at this location but he is AMAZING!!! The first visit was ok with another person but with Ruslan I left feeling like melted butter! He really knows what he’s doing, can pin point the areas you need targeted, but also leaves you feeling so relaxed and rejuvenated!!
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August 2023 by Jill Rn
Dana was aaaammmaaazzing ! I had tight neck shoulder! She did trigger point therapy besides my massage and I feel like a new person!The staff were all very helpful and friendly too ! Relax - yes please!!
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July 2023 by Taylor Cooper
THIS REVIEW AND THE FIVE STARS IS FOR ROSAISELA.Although I have never been an extreme fan of Massage Envy as a company (its prices, practices, customer service, etc), I highly respect most of the massage therapists who work there. I have been going to Massage Envy for probably 10 years at this point occasionally, and even had a membership at one point about 5 years ago (I didn't renew after the 6 months ended), and I only keep coming back because I keep finding great massage therapists there.Yesterday I saw Rosaisela. I told her my problem areas (feet and neck/shoulders), and she spent a lot of time in those areas. But when she started massaging my midback, she hit a spot that severely bothered me during the last 4 months of my pregnancy, and has periodically bothered me during the last 20 months after my son was born. I didn't consider it a problem area, simply because it doesn't bother me constantly, but also because I've also been seeing a chiropractor and kind of just have given up hope of it ever feeling better. But she recognized it as an important spot and she spent a lot of time and tried some different things and as she was working it, we both felt the release, and it was heaven. Suddenly no pain when she massaged that area. I actually teared up! It seemed clear to me that she truly cares about her clients' well-being, not just getting through another work day. I would highly recommend Rosaisela to anybody who said they go or want to go to Massage Envy-Kingwood.
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May 2023 by Arooj Saad
I would not give any star ..she did nothing for facial which was like for 125 dollars ..this much money is some thing and you expect atleast an hour but she gave me hardly half an hour and put on like 3 or 4 creams just few strokes on my face ,quick steam few blackheads and a mask thats it .. for massage she touched me like a feather ..no scrub no deep cleaning .. so so disappointing .
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May 2023 by Nancy Munoz
Joann was great! Thank you Joann for an amazing facial.
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April 2023 by Victoria Gregory
Frank is wonderful. He does deep tissue massage and I end up feeling so relaxed.
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March 2023 by Chimgé Brown
I went there because my husband took me there before our date. I was oiled for 45 minutes for hundred some dollars ???. It was NOT relaxing or helpful. I have some gift cards someone gave me for Christmas, I'll be giving that away. If you're yearning for a good massage it is NOT the place for you! Go get yourself a good massage somewhere else. And if anyone finds a good place in Houston please let me know. I'm in need of a good deep tissue massage.
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December 2022 by Julie Beckworth
Just spoke on the phone with Assistant Manager, Vivian. She was kind, knowledgeable and was great in assisting in helping me choose a gift for my daughter in-law. I purchased a gift card and they have a promo going on where one gets extra service at no charge. So if your looking for a great place and great gift for Christmas or anything else, I highlyrecommend Kingwood Massage Envy. Thanks so much for your courtesy Vivian!
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December 2022 by Da1NOnlyChaCha
Johnny at Kingwood location is so impressive. It was my 1st time with him Sunday and I Definitely will be back this week. He's so professional and know exactly what he is doing and the spots to hit to relax your whole body. Book with him for your next massage. You will not be disappointed. Trust me ?
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October 2022 by Jenna Queen
I have had an account for a few years here. The staff is always hit or miss as far as customer service goes. I moved about 1 hour away from any location and made them aware, then my card was compromised so I felt it was just time to cancel since I have been 1 time in over a 6 months. That was over 3 weeks ago. I called again today because they are still trying to charge my card and I have yet to receive my cancellation form that was supposed to be emailed to me at least twice now. If I could do zero stars for customer service, I would. It is sad too because the therapists here are actually very good. CapitalOne is aware and will mark any additional charges as fraud, especially since my account is $55 per month and they are trying to charge $65. I wish I still lived by a Massage Heights, there were phenomenal across the board.
