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December 2025 by J.C. Mondelli
Great people and fast response
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December 2025 by Patti McNeill
They came on a Sunday afternoon as I was having issues with my heater. The first freeze of the season was that evening into the next morning. Tomas, my technician, was prompt, professional, and walked me through everything. Now I won’t be cold in the morning. Optimal Air is my go to A/C and heating company!
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December 2025 by Shad Frazier
First service at a new house. Inspector did a good job reviewing the system and making sure everything was working well.
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December 2025 by Jon Prather
Left our house telling us the unit was repaired. Service tech gone and heat doesn’t work. Poor!!!
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December 2025 by tu nguyen
Our technician, Andres, was punctual and very thorough checking our HVAC system. He was knowledgeable and explained the issues well.
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November 2025 by Julie Swearingen
Another outstanding service call from Optimal Air. We appreciate both the integrity and the expertise of this company and its technicians.
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November 2025 by Elizabeth Bustillos
Jose Rodriguez from Optimal Air Solutions came out yesterday afternoon due too a problem with the outdoor AC unit. After completing his checks he determined it was the computer board. The computer board was ordered and Jose returned the next day to replace the board. After checking everything the AC was working properly. He was very friendly and customer service oriented. He completed the repair in a timely manner and answered my questions about the system.
I would recommend Optimal Air Solutions and especially Jose for his customer service oriented friendly personality!
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November 2025 by Michael Lum
Service Tech was very friendly and professional. He resolved the problem quickly and explained the cause. Once again very professional.
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November 2025 by Thomas Wright
Courteous and knowledgeable
Great experience
Technician was proactive in recommending a set of UV lights resulting in cleaner air and minimization of Mold in overflow drain lines.
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October 2025 by miguel angel pérez
Josh is great excellent service I really recommend these guys
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October 2025 by Jonathan Li
Great service! Josh was our tech and did a great job. Highly recommend !! The whole
Optimal team was very accommodating and did a great job!
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August 2024 by stephanie lundy
Update: No longer glad I reached out to this company. While Eric was great, everything else since has been terrible. Communication is awful. They do not return calls. They came out unprepared for the work they needed to do and couldnt finish the job we approved. The house has constantly gotten warmer since they started trying to help. Yesterday they told me it would be next week before they could come start and finish the job that was supossed to complete last week. Just done.
Really glad I picked Optimal Air. Our tech, Eric, was super informative, listened to all my concerns, and checked every possible issue that could be causing our problem. He offered a few different solutions and has a very good plan of action to get us running as efficiently as possible.
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June 2024 by GEF Ro
Very disappointed with technician staff !! I feel last call out service technician sabotage my unit. Air ducts were taken off without notifying me. Sensors damaged and was not notified of humidifier filter. The only way I realized locating filter after contacting the manufacturer.
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June 2024 by F Riley
We finally got sick and tired of the run around and being taken advantage from the company that installed ALL the systems in our current home & outbuilding. Saw the reviews for optimal air solutions and decided to give them a try. Jose R. was our technician and we are so impressed that Optimal Air just got a return customer. This is the FIRST time in owning 3 homes that we feel that we were treated honestly and FAIRLY! Highly recommend!
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June 2024 by PAUL CHARGOIS
I never use the term "the best" loosely. But regarding HVAC companies in Houston, I can say without reservation that Optimal Air Solutions is THE BEST! Steve and his team made multiple trips to our home just after the recent storm, when their schedules were overloaded, to fix a pesky problem with our older AC unit. Many companies would have walked away, but not these guys. Not only was our problem solved, but our bill was surprisingly reasonable. Thanks, Steve and Optimal Air Solutions. We are your customers for life!
