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April 2024 by Mark S
They do NOT offer traveler box’s at this location. I stopped by early in the morning 6:30am on a Sunday with no one in drive-thru or inside.
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April 2024 by S COLGIN
My mor ing go to for wakey wakey juice...lolLove my crew at Starbucks!!They start my day of ggggreat:)
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March 2024 by Brittany Cox
Chad is wonderful so this review is not about him. When it’s Chad working I know my coffee will come out amazing. But I want to talk about the girls working around 2 pm today 3/13/24. Every time they’re working they’re unpleasant, not a single hello or have a good day. Today in particular annoyed me because I always get the same thing, and it seems when they are the ones working (I’m a daily customer…) my drink is never right. I pay extra for caramel on my drinks and today i sent it back because it didn’t have it. Boy you would have thought I requested a million dollars. Then as I was pulling away they had the audacity to complain about it… no thanks. Sorry I asked you for what I paid for. Get more people like Chad. He’s cheery, kind, friendly and if he’s ever had a bad day you wouldn’t have been able to tell. Both my daughter and I look forward to the days we see him, he’s kind and always makes sure the order is correct. $7 for a coffee is a lot to leave unsatisfied and I’m going to start sending drinks back if they’re not correct. It happens too often and I’m wasting my money. Read the order and do it correctly.. please.
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December 2023 by B G
Great Frappuccinos and great service. You just can't go wrong at Starbucks.
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November 2023 by Ellie Piet
They refuse to ever make your online orders. Every single time I come to the area. I’m not coming back to this location.
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November 2023 by Griselda Figueroa
All I can say, it's always great getting Starbucks. Such great customer service and everything is always delicious. I truly recommend this place.
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October 2023 by Ron P. (Texas Born)
This particular Starbucks achieves the same high standards for good coffee in a clean environment served by friendly staff that this chain is known for.
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October 2023 by Ron P.
This location is a typical Starbucks coffeehouse. It has great coffee with plenty of room to sit and enjoy complimentary wi-fi. The staff is helpful and friendly. There is outdoor seating if you choose to use it.
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October 2023 by Jenny V
Staff friendly, order correct. Restaurant clean and organize. The egg bites no warn enough but was good.
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September 2023 by Mohammad Obeidat
My favorite SB store in Kingwood! Nice staff and excellent service!
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August 2023 by Kayla H.
CHAD- thank you for your great customer service!! I placed a doordash order and it didn't allow me to specify iced/hot and he remade my drinks without hesitation and was very kind. Thank you so much!!
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August 2023 by M L
Close to home, the baristas are friendly and usually pretty quick.Parking: Lots of parking although most people seem to use the drive thru.Dietary restrictions: Lots of options for those who are avoiding dairy.
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July 2023 by Rachel Dennis
I always get delivery and have previously gotten from this location. The food was fine and so was the drink but today the service was terrible. My Uber eats driver walked in and was asked if he was there for so and sos order and he said yes because the person had the same name as me. He left without confirming and when I call just to let them know about the error, the guy who answers already has a bad attitude and is responding with an upset tone. I get it, it’s busy and all but no need to get all rude about it. Both parties were to blame but you need to work on your customer service etiquette.
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July 2023 by Rachel Santibanez
I always get delivery and have previously gotten from this location. The food was fine and so was the drink but today the service was terrible. My Uber eats driver walked in and was asked if he was there for so and sos order and he said yes because the person had the same name as me. He left without confirming and when I call just to let them know about the error, the guy who answers already has a bad attitude and is responding with an upset tone. I get it, it’s busy and all but no need to get all rude about it. Both parties were to blame but you need to work on your customer service etiquette.
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July 2023 by Erica
Been living in the area for almost 2 years and this location is in route to work, 1st time this week ordering a latte in awhile and I’m still disappointed, can’t taste anything at all but hot milk. The manger told me I would have to add an extra shot lol no sir! After comparing this location to where I work and the airport, this location is just heavy on the milk, it didn’t use to be like this but this entire summer has been a disappointment. This is not the 1st time I’ve experienced my drink tasting so bad to the point where I don’t even want to drink it.
