July 2020 by Sherry Pounds
Excellent customer service. They went out of their way to answer questions and help me leave with a new phone for my daughter. Would definitely recommend. ?
July 2020 by Tanika Jackson
When I visited this store, everyone was very helpful especially Deepa. She was the best help and she made sure I understood the prices from monthly, credits, and total charges. I would definitely go back.
July 2020 by Jay Ortiz
Quick, speedy and excellent customer service. We switched from T-Mobile and brought our own devices, they were able to quickly get us going!
July 2020 by Andrew
Staff was friendly and very helpful. If i could i would give them 6 stars.
June 2020 by deon freeman
This is one on the most people friendless stores I have been in in Cypress. They were very helpful and went above and beyond. I recommend giving them a visit. Honest and sincere people. Absolute best!
June 2020 by Debbie Carbajal
The were very helpful. Answered all my questions. Did not try and get me to spend my money on a phone when a less expensive one would do the same thing.
June 2020 by Catherine Gallagher
The customer service was unbelievable. They were ALL so accommodating. Everything took less than an hour, I walked in & they helped me right away! Thank you again for making my experience one to remember. I WILL BE BACK!!
June 2020 by Erin Tuck
Sam was absolutely wonderful. Answered my questions, set everything up, and was very knowledgeable.
May 2020 by Dot Graham
This store is heads and shoulders above the others. Though it's not the most convient store location for me, I will attempt to use them from a go point forward! Adam was awesome and the other staff member was excellent as well. Both very helpful and contentious and excellent service. You don't find people like that much these day's.
May 2020 by STEPHANIE NOLF
They were fantastic and very honest with what was the best device for me. I will definitely return to their location.
May 2020 by Mary Chavez
Our first time at that location. Personal were very informative, pleasant. We will return for our phones and any other accessories we might need.
May 2020 by Mikka Arrington
Deepa, Sam and Christian were all very personable and informative. I Bought 2 phones from them today and my husband will be back to buy one from them when he finally makes up his mind (on which phone to get). They were very patient and I love that we weren't just a number. Thank you all so very much!! XOXO
April 2020 by cassandra stacey
The Verizon store on Barker Cypress is fantastic. Sam helped me get a new phone in 45 minutes. He answered all of my questions, was very knowledgeable, and even set up my new phone for me! The store was clean and safe. Thank you! I would give 6 stars if there was an option!!!
April 2020 by Brat Zilla
Went in to get a new phone after I destroyed my old one ? and everyone was so helpful and quick about helping me. To top it off the boss lady transferred all my info for me. ??? 12/10 recommend
March 2020 by Timothy Hernandez
Went in today overwhelmed and simply needed assistance in transferring over my line. She put my mind at ease, made the process simple and painless and was an absolute pleasure to work with. This location in my 50 years give me the best service ever.
March 2020 by Katie Griep
We have Verizon customers for over 15 years. We have always have had customer service. The new Barker Cypress location has continued that excellence.
March 2020 by Michaela Hansen
They were so kind and helpful. Handled our change to Verizon very well. Great customer service!!
February 2020 by Austin & Kali Dunson
I recently switched from AT&T to Verizon and it was the smartest decision I’ve made in a while. First of all, the reception is wayyyyyyy better without dead zones. Secondly, the customer service provided at this specific location was better than the rest. These people truly care and want to help you understand what you’re paying for and get you the very best deal. I will not go to another Verizon store.
February 2020 by Austin Dunson
Super helpful and very kind. Walked us through the whole process of purchasing new phones and service quickly and without any haggling or trouble. Helped us set up our auto-pay, showed us how to trade in our old devices from home. Definitely go to this location for phone and service needs!
January 2020 by Sean Walker Jr
Harman is a great employee to the Verizon company. He helped us tonight with getting the newest iPhone. He went above and beyond to ensure all discounts were applied (which included accessories) and that we had the best experience! ASK FOR HARMAN!! He is the best!
January 2020 by Trinity Joshua
Most excellent customer service and knowledge! Today, Deepa helped me get the best phone and plan that I could get for my budget, and everything was explained clearly to me. Even before when my family and I came to this store to switch to Verizon, they helped us get a good deal and fix any problems we had. I would highly recommend this store!
January 2020 by MARIE CHIN
My experience is one of patience and expertise. The Verizon rep exhibited the previously mentioned traits. I appreciated that a lot!
December 2019 by Holly Howell
This Verizon location is top notch! We were more than impressed with the attention to detail they gave us as we switched back from sprint to Verizon! The owner went out of her way and stayed past hours to get my son and I all set up with our new iPhone 11’s! She even had an early morning flight for the holidays but stayed anyway to make sure we were set up!!!❤️?
December 2019 by Servando Loya
Our experience was amazing at this Verizon store. Customer service exceeded our expectations. They were very patient and thorough explaining the plan, cost, warranty, and perks. Very happy to switch to a better network. We highly recommend coming to this location.
December 2019 by Michael
Deepa was very helpful and knowledgeable of various plans and devices. She was able to get me on a new plan that helped my family take advantage of Verizon’s services.
December 2019 by Trent Thompson
I thoroughly enjoyed my experience when I visited my local Verizon Dealer. I was happy with the service and the attention that I received!
December 2019 by Kyle Zapalac
Super helpful and friendly service! Manisha really took the time to help us understand our options and get the best deal possible. We really appreciated her help getting our new phones setup before we left. The whole process could not have been easier. Thank you!
December 2019 by Crystalyn Jordan
Deepa was extremely helpful, professional and attentive to my needs. She provided excellent service in assisting with my device and assuring that none of my data was lost.
November 2019 by Jonathan E
Mrs. Deepa was very nice and professional, she help me set up my account with no hassle!
October 2019 by Tiffany Rollfing
We went to add a line to our account but instead the lady set up a new account. It's been three months and I'm still trying to get the accounts merged. This has been the BIGGEST headache! Also, they also told us we would get $200 for our old phone but instead we received $90. The corporate store may have a longer line but at least they know what they are doing.