Premier Truck Group of North Texas is highly praised for its exceptional customer service and professionalism. Customers frequently mention the helpful staff, including individuals at the entry gate who provide information and assistance to keep vehicles safe. The service team is noted for its fast, detail-oriented approach, ensuring that every customer is well taken care of. Many reviews highlight a strong sense of trust in this location, with customers expressing satisfaction after previous negative experiences at other dealerships. The facility is also appreciated for its willingness to accommodate customers, such as allowing parking for vehicles needing repairs. Quick and effective service, even under challenging conditions, has made a lasting impression, with staff going above and beyond to help, including providing water for pets during long waits. While there are requests for extended hours on Sundays to better serve the transportation business, the overall consensus is that Premier Truck Group of North Texas is a reliable choice for truck service and repairs, with a dedicated team committed to getting vehicles back on the road efficiently.
Professional as every time I take my truck to them. Never anything out of order. Been taking my truck to them for repair since I bought it in 2017. Never a complaint with them.
April 2024
My car died on me and I stopped here to go and get another battery. They were very nice to let me park my car there during this time.
January 2024
This is the only Premier Truck Group location that I will take my truck to. I have been ripped off and lied to at others. I trust these guys.