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September 2023 by Rene N.
In response to a previous review: Why is HEB NOT just another grocery store? Why is it worth it to fight the crowds or (just a thought) time your trip for slower hours like weekday mornings? Here is your answer!1. Fresh tortillas and tortilla chips made all day long in the store.2. Bread baked right there in the bakery and sliced to order - Not shipped in frozen and thawed out on the shelf like Walmart.3. The best selection of wines and cheeses outside of a specialty store.4. Clerks who are always friendly and ready to answer questions! This kind of customer service is a lost art form. Thanks HEB!5. Great selection of party trays from bakery and/or deli.6. and finally (something our transplant from CA hasn't had time to appreciate possibly: local specialties from small business vendors that are FAR superior to National Chain Store options.Give them a chance you'll see why Texans just LOVE their HEB.
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September 2023 by KDL L (KDL)
Pay attention to your receipts and with your health insurance to make sure they use your insurance!!!! They won't let you know that they didn't use your insurance! They will use a coupon instead. My medication is cheaper with my insurance versus the coupon. I've been getting ripped off for months!!! Shame on them for not communicating this. I feel like they are scamming people.
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August 2023 by Stephanie M.
I honestly don't see what everyone is so gaga about. It's a grocery store. 1) I can see that certain things like the bakery, produce, meat, seafood could be good but in order for them to be good, they'd have to have things in stock. 2) Waaaaay too many people in such a small space. 3) Prices are nothing to get excited about. I'll stick with Walmart for most stuff and make a quick trip to H‑E‑B every once in a while when I need something in particular and have a Xanax handy to get me through the anxiety it causes. Meh...
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August 2023 by Kenitra N.
To be honest, I rarely ever go into the store due to the sheer amount of people who frequent it. So, my reviews are, for the most part, based on the curbside experience. I have ordered curbside groceries over the past few months, and I think that overall I have a good experience. If the shopper has questions, they usually send a text to ask questions. When I ask for specific produce, I haven't had a problem getting the correct items. That also includes deli brands (if available) and slice thickness. The shoppers have always been friendly and I usually get my items during the time frame requested. I don't really have any complaints from this perspective and I appreciate the service I have received thus far.
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July 2023 by Antoinette O.
I absolutely love this place! It's always clean and organized. The prepared foods section is super convenient for my busy schedule. The only con is that employees can impede shopping with the big order filler contraption that's in the middle of the aisles.
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June 2023 by Shelby-lyn Scarlett
HEB is my favorite grocery store and I can’t imagine not having one close by . They’ve got great prices and everything you need . The staff are great, they help you outside if you need , customer service is always quick and they’ve got a pharmacy inside with a drive thru .Oh and I always end up buying plants or trees from this place lol . I love their plants and pot selection . ❤️
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June 2023 by Julia C.
So much quality variety.... Wedding cake bites!! Incredible. You never cease to impress me H-E-B!
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April 2023 by Dustin B.
Richard's first day sacking groceries? Very rude, very sloppily threw three groceries in the carts paying no mind to the boxes smashing my bananas. I still chose to be polite and thank him wishing him a good evening. Got no response from him. I expect that from a millennial, but not a boomer.
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March 2023 by James D.
Every time I step foot in this dump I'm quickly reminded what a disaster it is. In my attempt to avoid the madness, we shopped around 8:00pm Friday night. A few observations: Produce was decimated, Seafood counter broken down, stood for 3+ minutes and obviously the young man packing up had no desire to assist. Meat market was empty. Personal shoppers were non existent (thankfully) but still full pallets of crap everywhere blocking an already postage stamp sized store. Front end operators on a skeleton crew. Overall one of the poorest managed stores in the company. Time to clean house & bring in some affective operators.
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March 2023 by Rachel P.
I just love this store! The products they carry are great, especially the HEB branded items. We usually do curbside pickup and have found that they rarely are unable to get what we've requested on our order. The partners who deliver to the car are friendly and pleasant, always ending our conversation for us to have a nice day. Such a great place!
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June 2022 by Jim M.
I'm a big H-E-B fan. And I've always loaded up when going south of DFW area. I've been to the Burleson and Hidson Oaks Locations and prefer Hudson Oaks, the drive from my place Keller is just better if you go during the week. I like their product line and the meats, I like the fact you can buy whole packer brisket or pick one already trim down. The selection from select to prime fits every budget, pork bellies,tri-tip and pichana make the trip worthwhile. They have decent Keto selections also. I Love the Texas Pecan coffee they sell for the kcups also. We go once a month with a detailed list which only serves as a start we certainly come out with more than we intend everytime. Once in the car after catching our breath we will comment. "That should last awhile" and it usually does. I am so excited to know 2023 brings us one to Far North FW.
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May 2022 by April S.
I love this store.Employees are nice.They started giving samples again. The Meal's in Minutes are always good.And the cheese selection is amazing!!
