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February 2024 by Shante H
Really amazing customer service! Jay will do all the necessities to ensure customer satisfaction! I’m a very satisfied customer highly recommended!!!
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February 2024 by N B
They overpriced on torque converter and they messed up my exhaust pipe cracked it when they put the transmission in and they didn’t want to give me an invoice with all the parts that are used I don’t recommend waste of money something that should have cost $3500 came out to be $7800
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December 2023 by L S
The best experience ever…came in for my headlight they got me in and out would definitely continue to come back
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November 2023 by John Reynolds
My son needed his transmission rebuilt and after shopping around we brought it to Larry at Aamco. I am extremely pleased with the repair and the price was very competitive. The 3 year warranty was the best I could find. I recommend this shop.
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November 2023 by Christopher Banks, M.Ed.
This is the worst service I've ever received in my life!!! Larry is a fast talking, arrogant, rude, cancer stick smoking idiot...When I first talked with him on the phone he told me he would check out my transmission for free, then he called me back and said it would be 795.00 to take my truck apart..When he called me back and told me how much it would be to fix I declined the service...He then got mad and told me it would be a few days for me to get my back because it would take a while to put my truck back together and I would be put last in line...After a day I called back and decided to go ahead and get it fixed and they told me I would need to come in and pay the entire amount before they started...Throughout the entire experience with these people Larry was so unprofessional and never really kept me informed as to the status of my truck...When I picked my truck a day later I noticed it was leaking transmission fluid really bad so I had to take it back in to get that repaired and Larry the jackass had the owner to speak with me..I would not recommend this trash these people call business to my worst enemy..The best thing about this establishment is the 3 year/36,000 mile they gave me...The only reason they are getting one star is because I have to give them at least one to be able to post, otherwise it would be no stars!!!!
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October 2023 by K Thomas
Awesome group of guys over at AAMCO. Took my old c10 in and they took care of me quickly. Communication and customer service was great. Thanks guys!!!
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October 2023 by Dominique Lazo-Johnson
I’m not even sure where to start… this place is shady.They charge you $895 to take the transmission apart to diagnose the issue, but then that cost is not included in the overall price for repairs. (I was informed by my dealership that they could’ve just used a computer to dish the issue without dismantling my transmission)…$895 just to know what the problem was.I was quoted a timeframe of 8 days for the repairs but it ended up taking almost 3 weeks. The shop owner, Jay, told me to get a rental and he would reimburse me… I have not been reimbursed a dime. I called corporate to let them know and they informed me that they had no policy on car rentals so I would have to work out an arrangement with Jay. I called Jay back and his story changed! Now he was saying that he would only reimburse 30% of the rental cost… I said fine and sent him the receipts like he asked… still nothing! I’m livid because AAMCO ordered the wrong parts at first and then I was stuck with the aftermath!Finally, I get my truck back expecting a major difference and the problem is already back! $7k for a rebuilt transmission that didn’t even fix the problem. So now I have to go back and see what the issue is now…So here’s the absolute worst part about all of this… my truck is fairly new. 3 years old 80k miles at the time. The dealership did a recall because of some common issues with the emissions system, which would have presented similar issues (stalling, shuddering) as to a bad transmission! So turns out, my transmission was rebuilt for nothing. SCAM artists!Now I’m taking my truck to the dealership to have the emissions problem corrected and have them inspect the quality of work done by this AAMCO.Just beware. Go to a local mechanic who’s certified in fixing transmissions. This was a complete waste of time and money. I really hope the problem is corrected when the dealership does their maintenance work because otherwise I’d have to return back to this place and have them fix whatever was done. Who knows how long it would take them this go around.Finally… they provided the absolute worst customer service. During the process of my transmission being repaired, their office phone was disconnected! Very unprofessional and like most shops, they prey on single women! NONE of the pictures posted for this place are authentic. They have over 15 cars just sitting around the shop and I bet it’s because they tricked several people with the $895 assessment fee.Service: Transmission
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July 2023 by Jeff Meadows
This is one of best experiences I have ever had with a company. My Son recently move to humble Texas. Found a job but shortly after his car broke down this was a tremendous strain because he just moved there. We did not know anyone any auto shop to go to. I googled humble Texas transmission and Amoco came up. I called spoke to Larry told him what was going on had the car towed there? They diagnose the problem and ultimately fix the transmission, but fixing the transmission was only one piece of the problem. Finding a place that you know nothing about in a strange town, but found a honest, reputable organization delighted me so much. Finding someone that you could trust was much bigger than the automobile problem that my son had with his car I will always be internally grateful for Larry as well as the owner Jay for being very understanding and making me feel like we were family !!Services: Transmission
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July 2023 by Tony Martinez
My partner spoke to Larry on the phone a few weeks ago and mentioned my vehicle was under warranty and was told they accepted my warranty, I brought my car in today and left my car for a diagnostic to later be told by Larry they will not be able to work on my car because he was backed up on warranties at the moment and to take my car somewhere else. He’s nice over the phone to reel you in, but once you get to the shop it’s filled with cigarette smoke and his attitude changes. I picked up my car and my keys were on the counter and not a word was said to me. I bet he treats his Caucasian customers a little better. What a waste of my time!
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July 2023 by Jacob Liburd
I called AAMCO in Humble, TX because I needed to have the A/C repaired on a 2007 Ford Freestyle. Prior to that, I never knew AAMCO did repairs on A/C. I looked them up on the internet and saw all the great reviews and felt somewhat comfortable to give them a try. I called and spoke with Jay, who was very welcoming. He explained they would evaluate the problems with the A/C and let me know what I needed. My sister also spoke with him and was quite impressed with his customer service skills. I brought the vehicle in a few days later and met Jay and he was just as welcoming in person as he was over the phone. I've had some bad experiences in the past and I hate it when shop guys treat you like they're doing you a favor. It was refreshing to not have to deal with that. Jay introduced me to assistant, Larry, who took care of me. My vehicle was ready the next day and I was given a 3-year, no out of pocket warranty on the parts and labor. The A/C works and is amazingly cold. Larry and Jay are two guys I would recommend to anyone who need A/C repair. It's hard to find someone you can trust these days. Needless to say, they are on my 5-Star List of vendors.
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May 2023 by James Denton
This is the place to go for your automotive business needs. They go above and beyond and they were able to help us navigate through our warranty troubles. Jay and co. are the best we have found in the Humble/ Atascocita area. We dont live close to this location, however it is worth the drive to get superlative service. They have earned our trust and future business.
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May 2023 by natural foodchick
I left my car with them, they took my whole car a part and tried to charge me $700!! Then tried to charge me thousands of dollars to fix my transmission. Took my car else where and found out I didn't need a new transmission! Scammers
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May 2023 by Dami
I came here thinking I needed my transmission flush and ended up needing to fix my transmission I’m honestly grateful I went up here because I got tomeet Larry and he explained to me step by step and showed me the issue of the transmission i like the fact that Larry cuts straight to the point and he got the job done because my car is fixed, if I have any issues AAMCO will be my go to moving forward. Thanks LARRY!
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April 2023 by David Milligan
Took my truck here and received a quote. Cheaper than new so I let Larry's crew fix it. He put in new oil seal for a discount and it's been running great ever since. I highly recommend this shop.
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February 2023 by Mal E
Larry Valentine was amazing!! I called to inquire about some issues I was having with my car’s transmission. Larry was very knowledgeable, patient and professional. He was able to provide me with some very helpful information and recommendations on the issues I was having with my car. I was very pleased with the telephone service he provided and his high level of customer service skills.
