-
November 2024 by Carolyn Henry
Great service
-
February 2024 by Paltx202 Houston
Both arms down.
-
December 2023 by De'Cordova Eyewear
I must say Eden with Business solutions has not only given us knowledge but insight and a path to a bright future. Her confidence and wisdom is breathtaking. I have never experienced this in a financial institution before. So happy I found her⭐️
-
November 2023 by Fernando Guardia
Despite having a scheduled appointment to open an account, I felt like the roles were reversed during my visit. Instead of being treated as a valued client, I was made to feel like an inconvenience. The lady who assisted me seemed disinterested, provided conflicting information, and created an unwelcoming atmosphere. This encounter has left me questioning my choice of this bank. It's disheartening to feel like the service provider is doing me a favor rather than the other way around. I am now seriously reconsidering my banking options.
-
November 2023 by Marc Johnson
I’ve been banking with BOA for 12 years now and this is literally the best branch I have ever come across. Sandr, Eden & Tiffany are extremely knowledgeable about each product, issue and solution BOA has to offer and they are always kind and enjoy laughing.
-
October 2023 by Kyle Mathews
Mss. Sandra Hadley and Tiffany Preston were fantastic in helping my banking needs be met. Awesome customer service.
-
September 2023 by Itzy M
They give wrong information. I can’t wait to handle the situation I’m dealing with to cancel all my Bank of America accounts.
-
July 2023 by Derrick McNeil
As someone who works in customer service I must say that the experience in this location was absolutely horrible. What the manager communicated didn’t make any sense and was contradictory from what was communicated to me by Bank of America customer service via phone. When I asked for her to provide any kind of documentation or somewhere I could go online to verify the validity of the information she communicated, she was unwilling to do so and was rather condescending. As an area manager for a major corporation, she is not the type of person I would want leading any of my locations based off my experience with her at this location today. Do better Bank of America!
-
May 2023 by Diana Stephens
I work at a local business and have entered this location on numerous occasions. The Tellers have always been exceptionally friendly, and provided me with efficient service. I can contest that depending on the time of day that you go to make a deposit there can tend to be a rather lengthy line. However it always seems to run fairly quickly, were my wait time has always been 10 minutes or less.
-
February 2023 by David Sua
Worse. Customer service from the gentleman in the front door today 11/16/22 at 12:45pm. Myself as a manager would never want anyone of my team to talk to a customer like if they weren’t valued customer. I was just simply trying to open an account for my mother and the African American guy literally started to raised his voice at us in-front of other clients like sir please talk to me with your low voice I’m in front of you other people don’t need to know our business. Please talk to your member tell him if he can’t properly greet customer or talk to them directly with professionals he should be behind the window.
-
November 2022 by Suastes Luis
Worse. Customer service from the gentleman in the front door today 11/16/22 at 12:45pm. Myself as a manager would never want anyone of my team to talk to a customer like if they weren’t valued customer. I was just simply trying to open an account for my mother and the African American guy literally started to raised his voice at us in-front of other clients like sir please talk to me with your low voice I’m in front of you other people don’t need to know our business. Please talk to your member tell him if he can’t properly greet customer or talk to them directly with professionals he should be behind the window.
-
October 2022 by Making it Crafty with Stephanie
One person working 15 people in line. Managers just walking around no one trying to help the one clerk at the counter. Ridiculous!!!!
-
September 2022 by Raul Lopez Valle
Only one teller, 18 people in line, waiting to be attended. 56 minutes wasted only to cash a check.
-
June 2022 by Mathew Beck
If I could give negative stars, this location would get the maximum amount. Bank of America should be ashamed of the way the employees act here. The lines are long and every customer seemed to catch attitude from both tellers. I don't understand why people work at places when they hate everything about it. CLEAN HOUSE. Avoid this location!!
-
March 2022 by ROBIN F
my wife went yesterday and the treatment was terrible. I do not recommend this place
