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July 2021 by Rich R.
Condescending and rude older man was working the counter the day I came in to pick up a trailer. I think his name was Clifford. Although he touted himself as the pinnacle of trailer safety, he hooked the trailer up incorrectly on my truck. I drove only 3 miles from the location when the trailer came off the ball and went flying. Luckily the vehicles that were behind me were able to slow down before the trailer swung and hit them. It turned out he did not tighten the locking mechanism to my hitch and it was just sitting on the ball! When I returned to the u-haul location I told him what he had done, he immediately tucked his tail between his legs, became overly apologetic and almost began to cry. He knew he messed up. I almost felt bad for him but he was very luck nobody got hurt our suffered any property damage because of his negligence.
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March 2021 by Eric B.
! DONT DO IT ! ! Not even a last result place ! Humble FM 1960 Storage boasts their "top flight security", first class Surveillance, on-site property managers and how secure the place is. It looks nice and new from the outside but smells like it was built on top of earths A-hole, and within a month your stuff is guaranteed to smell the same. There was a burglary that took place in one unit, the person actually has a review here. And unfortunately my unit was burglarized as well. They broke in and stole some really large items that would for sure be caught on camera as they exited the building. The property manager will not review the cameras, and was quick to hand me an insurance packet and told me that they pay up to 2k for lost items. "That there raised the red flag." Called the police and they are working the case. Next I know, there was a third burglary that happened. Where are these top notch security cameras, why were our units broken into. I wouldn't even trust this place to store dust, let alone precious valuables. RUN
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November 2020 by Alex Z.
If I could give them zero stars I would. My unit was robbed and I was told by the employee he could do nothing since the manager was on vacation till Saturday, this was a Wednesday. I heard nothing from the manager even after leaving a voice mail. I called corporate and same thing got zero response. I posted a review on Google and just got a sorry for the inconvenience basically. I would not recommend this place at all with this new management.
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September 2020 by Ryan B.
Terrible customer service even for Uhaul I will never return. There is many options in the area.
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October 2017 by Jonathan Rogers
Easy to deal with... low cost
