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January 2024 by Christian Ward
Horrible employeesHorrible serviceMachines never workChase come here and please fire the manager and fix this chaseI can’t even use it and it’s like this every timeWasted my time today and a lot of other daysDon’t worry I’ll go down the street and pull it out at Bank of America
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December 2023 by Emily Tinley
This was the worst banking experience I ever received. The drive thru machines were both closed. So, I went inside to the atm in the lobby, but only could do cash in $100 increments. I went to the atm machine inside the back and I get a receipt, saying they couldn’t withdraw cash. The workers there said there was nothing they can do. I never received such poor customer service from a bank!
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July 2023 by Imran Merchant
They don't have tellers, couldn't deposit money since I don't carry chase debit card.
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July 2023 by Nayeli C.
Debbie was amazing! She was very prompt and polite. I would love to come back and see her again. Good employee! Thank you so much Debbie (:
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November 2022 by karachi to Texas USA
Awesome customer service and very knowledgeable "Diane & Sahara"Thank you both of you guys for Awesome service
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June 2022 by Denisha Houston
A bank with no tellers. Ridiculous ?
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March 2022 by Tina Johnson
They have no tellers to help you. Only an ATM? This free standing bank with drive thru is a waste of money from us customers. Why do we even stay with Chase?
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January 2022 by Beautiful Mendez
I went today and their close but doesn’t say why…
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October 2021 by Joseph Donnelly
There are no tellers or cash here, just ATMs and a couple of bankers
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May 2021 by Huy Do
They told me to wait then they close immediately when i left. Nobody there when i came back. Such a disrespect!
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March 2021 by Phillip Davis
This branch has now become a "digital" only branch. They no longer have tellers inside, though they do have two people working inside the bank. If you need to make a cash deposit, they refer you to the ATM, and you'll need to make multiple deposits if you have too many bills. I've heard multiple issues with cash deposits with ATMs and don't really trust them. They also aren't able to take rolled coins and refer you to another branch 10 to 15 minutes away. They actually referred my wife to a competitor that may take the coins without an account, but that wouldn't help if we're trying to make a deposit. Not sure why they have employees on site if they can't provide typical bank services. We're considering changing banks because they can't meet our needs and they don't care.
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January 2020 by Porfirio Rodriguez
Unprofessional business so one person help me open account and so the next day I had a appointment will she was with another customer with on my appointment time the other teller took me in and said I had to close my new account that I just got the day before...imagine that.
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November 2019 by Be Maat
Unprofessional bankers. I was rushed through the process of opening an account. The manager of the branch lacks professionalism. I wish I opened with wells Fargo instead.
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September 2019 by Danielle Lozano
I love this branch! Especially Private Client Lisa Stasny! She is the best. She took the time to really understand what my needs were and exceeded my expectations!
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September 2019 by leticia alvarez
Irma in the Atascocita Chase branch is the sweetest thing there is. She is very knowledgeable professional and very helpful , An example of a lost breed and exemplary worker. Hope the bank knows that.
