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January 2024 by Maira Moreno
They have things that girls like and they also have earrings.
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December 2023 by Shane Doby
This place was busy but has a great staff. Everyone was working hard trying to help everyone
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July 2023 by Isis
Manger on staff (I believe her name starts with an S) has awesome customer service. She called me back and helped me on my order, got everything I needed!
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June 2023 by Isis Crooks
Manger on staff (I believe her name starts with an S) has awesome customer service. She called me back and helped me on my order, got everything I needed!
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May 2023 by Ashley Benoit
Very disappointed in our visit with customer service I would give 0 stars if it were an option. Regardless of what time it is when a customer enters a building unless the store is actually closed service should be 100%. This is not the case and the gate was pulled half way down before closing time. We walked in to grab something very quickly with the last 5 minutes before close when the assistant manager told us they were closed. I then asked if they were closed early because the mall was still open for 5 more minutes and I was told yes. I went back in and asked for the name of the individual Simone whom stated she was the assistant store manager. As I was I said thank you and walked out someone walked behind me and slammed the gate the remained of the way and this was before 6PM. We will not return. This is a shame and kids shouldn’t see this is an appropriate way to act for a job or to others out of respect.
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February 2023 by Ernest Bezdek
A RIP OFF! Very over priced. Items made in China that probably cost less than $1.00 priced at over $15.00!!! Major rip off!! They should be ashamed of taking advantage of little kids!
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February 2023 by Jorge Rangel
1 person scheduled on MLK DAY? Please be considerate of employees
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December 2022 by Miss Gia
There is an incident right not circulating on Facebook right now of racial profiling where the store manager at the Deer Brook mall location falsely accused someone of shoplifting when she did no such thing. I am assuming that there are cameras where the actual culprit is shown so I am hoping that an otherwise trusted brand that has been a staple among many pre-teens and teens will discipline this store manager accordingly so that she doesn’t do your franchise a great disservice by giving the impression that Claire’s hires racist people and put them in charge…Right? If you don’t Claire’s nor Icing will never receive anymore of my business again
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October 2022 by Kandance LaRoy
Nice accessories, but too compact inside. Plus children were coughing and sneezing, parents weren't even trying to cover their mouths. Gross, I had to get out of there. A few days later, now I'm sick. Smh.
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October 2022 by Melissa Gilliam
My 9 yr old absolutely loves this place. It's every little girls dream however it's a nightmare on every parents wallet. Selection is great but overpriced.
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July 2022 by Lucreshia Samples
Yes they are always nice when I go there..??
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July 2022 by Ria Walker
When got there early for my son appointment. The opening manager was running behind the actual employee was there on time before time to open. As soon as their place of business was open, we waited for a little while and proceeded to go in because there was other people there. I had gone to the counter and I was met with an attitude by the manager who may I add was running late opening the store. I just acknowledge to both the employee and the manager of the store I had a appointment for my son to get his ears pierced. You're my best to ignore the ignorance with the manager. The reason why Claire's is getting five stars is the employees I want to say her name is Rosa was excellent she made my appointment better she gave me a better attitude and she knows about customer service which most businesses are lacking you are Claire's need to make her manager Rosa if you read this my son and I appreciate you. But she is why you all got five stars.
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May 2022 by Jenny V
The store was organized and had a lot of variety of products. Kids super happy.
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January 2022 by Ann Waite
Fairly clean and organized. Store is quite crowded with merchandise racks, makes it difficult to safely maneuver to avoid other customers.
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November 2021 by megan kasperitis
Good set up, bunch of cute girl stuff, make up, nail polish, jewelry (necklaces, bracelets, earrings), hair stuff (brushes, hair ties, head bands), stuffed animals, hand sanitizer's, and a ton of other stuff