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March 2024 by Christy-lynn Warner
I’ve been renting an out door unit from September of 2023. Sarah the general manager is always patrolling the grounds with her note pad in her hand. I recently hired movers to move my belongings before the due date. The movers stopped removing my belongings once they saw mold on my items.not only was there mold on my fabric but my appliances and the ceiling.the movers evacuated right away! The mold was green and black! informed Sarah immediately . I asked her for the insurance info because I would need to file a claim. I lost $300 that day! And more because I’ll need to hire another moving company.Today I called Sarah and refreshed her memory which she did recall who I was and what happened. I told her because of the mold I wasn’t able to remove my items. The payment is due on the 27th and I’m unable to take off from work. That it’s an inconvenience for me. She told me nothing can be done and I’ll have to pay full price. Then told me I saw the unit and chose to get it. I asked for her manager she said she’s not in, but she’ll let her know and I’ll get a call back in 24/48 hours.i asked for her manager name she refused to give me a name and contact number. DO NOT RENT FROM THEM. Especially Atascocita location! They do not care about anything but payment. Even their faulty storage units! No compassion or assistance for the customers! No prorates nothing. NOTHING I CAN DO is all she kept repeating. There is mold everywhere even their ceiling! I have to risk my health to remove these items or continue to pay them. If I get sick I’m suing that location! They should have more compassion.
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March 2024 by Cynthia Ziegler
Sarah was very friendly and helpful. Glad I found u guys .
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March 2024 by Gabriel Hernandez
I'm very grateful to Sarah and Pete. They help me with everything I need it. Thank you again
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March 2024 by Romonica Shirelle Holmes Jackson
Ms. Sarah my service very good.
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March 2024 by Barry jackson
The service here is fantastic..Sarah and Pete are the bomb?
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February 2024 by Bruce Siegel
Sarah, the property manager is GREAT!!! She`s very knowledgeable and friendly and easy to work with.
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February 2024 by Kay Berry
Sara was absolutely AMAZING! Very informative and personable! Nice compound. Very clean.
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February 2024 by Sean Lane
Clean, friendly and well secured premises!
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January 2024 by Boss Baddi
I loved how you called me to make sure I was the one who moved my stuff. I appreciate your diligence. I also appreciate how you cancelled my unit quickly with no issues.
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January 2024 by Will Lewis
Very professional and answered all my questions
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January 2024 by Connie Wright
I arrived, and the GM was so down to earth that she made me feel very welcome and enlightened me about all the units they have available. Sarah's product knowledge was amazing... thank you, CubeSmart. Oh yeah, they also have a beautiful truck that you can use if you'd like to save money.
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December 2023 by Jason Lacca
The staff was very professional and at the same time very welcoming. They polite & courteous as well as respectful. Everything was explained thoroughly leaving us with no questions. I would highly recommend this business based on the staff alone.
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December 2023 by Topp Dawgg
This place is about business! The lady who is there everytime I go inside is Ms. Sarah.? She Is Soo Business!? She is going to take care of your needs Right Then! I love the office atmosphere. Ms. Sarah is Sooo Professional, Curtious, Intelligent, Mild Mannered, And Sweet!❤ The is the kind of Business and Personal That Makes You Feel Good When Your There And when you leave. The kind of place that compels you to continue to do business with them. "I Tip My Hat To Youu Ms. Sarah, Your The Best!"???
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November 2023 by TEXAS MADE
The front desk manager is great, she was a sweetheart and helped me with all my needs and concerns. Shout out to her
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October 2023 by A'Lisia
Sarah was super helpful when I initially inquired a few weeks ago. Then yesterday I actually paid for the spot I wanted. Wendy was there on this visit and she too was nice. I’d recommend this location.
