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February 2024 by bre pruitt
I came into the store to pick up a UPS package that was sent to this location. The lady Charlotte who assisted me was very pleasant and patience. It was a very quick process.
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January 2024 by Graciela Perarnau
This is a PSA at this point. Avoid CVS, especially this store, at all costs.I have gestational diabetes, and my insurance changed, so I can't fill out my testing strips with anyone but CVS. I ask for the prescription to be transferred to them on a Thursday; they say it will take 2 days (which is already a long time, but thankfully, I can wait). I call Saturday; they say they transferred the prescription, but they don't have the testing strips, that MAYBE they will come Monday or Tuesday on their supply truck, and that no other CVS stores in a 20 mile radius have them. Ok, maybe I can stretch them that far. I get a text on Sunday saying they are ready. I ask: did you get an earlier truck? No, they were in a back room. When I ask why they didn't check that back room when I called Saturday, they said (direct quote) "we have no reason to" and "we don't know what's in the back room". So, your prescriptions could be in this mysterious back room, and because they have "no reason" to look, they make you wait. Also, this sounds like an excuse because I know there are certain substances that you need to keep a close eye on your inventory (such as narcotics or psych medicine) that you should NEVER leave unaccounted - so, either a lie or they are doing something illegal.And for those that go "call corporate"; I have done that, several times, and nothing gets done. They rotate people around the stores, or fire them, and they change policies to make it even more difficult for the customers and for new staff.... no wonder they are closing stores.
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January 2024 by Mrs. Frankie Jernigan
The WORST CVS to use periodttt
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December 2023 by NANCY CRONIN
Great place to shop and pick up RX's.
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December 2023 by Emily Reyes
I don't know if it's the Pharmacy Manager who fails to keep a well productive pharmacy but the staff always has excuses for not having prescriptions ready. They blame the CVS app faulty, that the information is incorrect, they blame the medical office for not answering their request for prescriptions (when my doctor prescribed the medication at the beginning of the month, re-occurring automatic refills), they say the prescription will be ready at a certain time (yet when I arrive, they couldn't refill because they needed to order it and it won't be available for number of days). People avoid this pharmacy, they are not helpful and if you try to correct or questions their excuses, their already bitter faces get enraged.
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December 2023 by Joel Mathurin
This place is a waste of time. I was told that my prescription would be ready at 10:40am. Gave them until 3:30pm, only to be told that I needed to come back in 30 mins. Showed back up in 35 mins only to be told this time that they were sorry and could not fill the prescription but can find the closest location with it. WTH!!! Next time I’m going to Walgreens!
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October 2023 by Crystal Cormier
Attention Sam! You are a great manager and your team are super excellent workers. I witnessed a customer who really gave them a hard time but they remained nothing less than professional. Charlotte and Fen are always pleasant to me when I come in the store and greets me with exceptional service.
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October 2023 by Maria Jose Montanana
It is totally not acceptable, I went to pick up my prescriptions at 2 pm. At the window the pharmacist gave me a bag when I got home I looked and only had one of the two prescriptions. She never said anything about it. So I called and called and no body answer. I had to go back in person... when I had surgery this morning and I'm feeling the pain, only to hear they don't have it. No one around has it. Out of stock.Now it's to late to call my doctor and nothing I can do. If only the pharmacist would have told me early I could have done something. No pain killers...
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September 2023 by Tiechia Chenevert
I love having my packages ? sent to this location. After, getting my things stolen and mail mixed up, I gladly ship to this location. It's quick and easy. Staff is friendly and I love ❤️ having to show my two forms of IDs. This is how It was when I worked retail. Some appreciated it....others didn't. Oh well!
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September 2023 by pa banks
Never use them as a UPS Access Point for pick up or your items. They have no clue of the rules of access point pick up. They've made their own rules. They manager on duty basically told me I could be anybody picking up the item even though my last name and address matched the tracking information I provided. Which is the craziest statement because anybody is not going to have my drivers license & all the tracking information that I provided her. She wasn't even interested in hearing the procedures that's clearly stated on UPS website concerning customer pick up for items at access points. I am contacting UPS also to let them know that CVS #10267 doesn't practice proper procedures at this location for UPS access point.
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May 2023 by Margarita Gonzalez
I love this CVS because it is very convenient and it is always nice and clean thanks to the great staff. I would like to give a special shout out to Charlotte Frank and Sam for always being so kind and patient with me. They always answer all my questions and concerns and are never rude. I honestly love shopping here because of them.
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May 2023 by Barbara Owens
Antonio was indeed a tremendous blessing to me. She’s amazing and beautiful. She made an experience a really good one. I am glad I stopped by.
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May 2023 by Jaquelin Hernandez
CVS is my preferred pharmacy but the customer service in person is poor. Went to pick up my prescription and tried to use goodrx coupon that I had use before on that same medication. This time the employee in the counter tells me “they are not allowed to accept goodrx anymore”. Later in the day, I called corporate cause I had my doubts. They said they do accept goodrx and was unsure why they told me that. The representative tried communicating with the pharmacy but they didn’t answer. Typical.
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May 2023 by Rose Bowie
This is my favorite CVS location. The store manager Sam and pharmacy manager are both kind and professional. They always greet me when I come in
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April 2023 by Keitha Moore
I came to pick up my prescriptions and gave them my prescription card to cover some of the cost. They didn't even use my prescription card first. They just swiped my debit card. I guess instead of tryna help me save money it was easier on them to just swipe my card. They don't care about anyone but themselves at this location.