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January 2024 by Solana V.
Worst customer service. I had a prescription that was submitted for compounding and didn't hear from the pharmacist for 9 days...even after calling and leaving a message, after my doctor sent the script. When I did hear from someone it was to say they didn't have the ingredients to compound the prescription but I had already had another compounding pharmacy fill the script.
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July 2023 by Ashley O'rear
DOYFRAN HAS THE MOST RUDEST & DISRESPECTFUL PHARMACIST! Shana Shauna whatever the ladies name is, she never smiles, & is ALWAYS with an ugly attitude. I was in a wet bad car accident & prescribed pain medications due to ongoing chronic pain. Today she told me she could no longer fill my prescription & made up a story as to why she couldn’t fill my prescription. I would have made this review long ago but needed my medication & as she said the owner is no one & can’t control what she does because SHE is the pharmacist with the license. I used another pharmacy before DOYFRAN & the very only absolute reason I ever went here is because I was leaving to Greece for 3 weeks & my original pharmacy didn’t have my medications. Today she yelled & hung up the phone in my face when I told her she was lying when she said I have family members using DOYFRAN pharmacy for the same medications. This is not a place you want to go to when you’re sick or in pain. & if you do need pain medications you must pay her cash $ for those medications. If I could give 0 stars I definitely would, this lady is bad for business & I would never have someone of this character working for me.*Read the other reviews on this page*Side note: The owner is a nice man!
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January 2023 by Terri Davis
always friendly
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August 2022 by Dee P
Terrible customer service I don’t think they care about patient. The pharmacist Shayna is very rude she needs to find a new occupation. No compassion at all.
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June 2022 by David Martin ToeToe
Refused to fill a medication for a 3 year old child. Prescription was received by them on 5-25-22. Medication still not filled by 6-7-22. Two medical staff members, the child's doctor, and the mother of the child tried to intervene to get the medicine filled, but to no avail. Shayna actually told the mother of the child that they would not fill the medication because a nurse was rude. You're going to put the health of a 3 year old at risk and in jeopardy because you felt like a nurse talked rude on the phone ???!!! That is absolutely senseless !!! Shayna (the chief pharmacist) and the male employee (would not give his name) are the absolute most rude people. NO ONE with their attitudes should be in customer service. If you like being treated like a dirty dog, then this may be the pharmacy for you !!!!!
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March 2022 by Leo Rodriguez
Called to get information about beginning a specialty medication since all compounding pharmacy’s are far but the lady who answered kept being super rude and talking to me like I’m slow the phone call. Sorry I’m not a professional at what you do and know everything you do ? That’s why I called to get information. If you don’t want to work then just say that and be nice when speaking with people.
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March 2022 by Aura Darkstar
Called to get information about beginning a specialty medication since all compounding pharmacy’s are far but the lady who answered kept being super rude and talking to me like I’m slow the phone call. Sorry I’m not a professional at what you do and know everything you do ? That’s why I called to get information. If you don’t want to work then just say that and be nice when speaking with people.
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September 2021 by E Clayton
Excellent pharmacy and Great customer service. This is a great pharmacy service and very trustworthy.
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July 2018 by Danielle M.
I recommend this pharmacy 10000 times over! Marc and Adrian are so helpful and definitely go out of their way to assist you, even when things are difficult with insurance coverage, they will call the insurance company and think outside of the box to help you. I'm very thankful for that. Keep up the good work!
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May 2018 by Ms.Heather thomas
Great Customer Service
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November 2017 by Tinnin Tinnin
Over priced in comparison to other compounding pharmacies!!! I paid 33% more for a quarter less product . When asked why their prices are extremely high for a generic drug he told me every independently owned pharmacist creates their own prices good luck with your non competitive strategy. Glady take my business elsewhere. So much for trying to help a minority owned business
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August 2017 by Keishawna Williams
Doyfran Pharmacy has been a great addition to the humble area. The prices are great and the service is excellent! I really like getting straight to the counter without having to journey through an entire store or parking lot just to get medication.
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August 2016 by Kimberly Truman
Doyfran Pharmacy & Compounding is the best pharmacy in Houston. Mr. Gentry provides personalized and thorough service. Pharmacist Mark is knowledgeable and efficient. If they do not have an item in stock they can order it for you. I asked Mr. Gentry about ordering me a medication and he had it ready for me on the exact date that he promised. I appreciate their service so much. I highly recommend Doyfran Pharmacy & Compounding. Keep them in mind for all of your pharmacy needs.
