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February 2024 by Jackie Santillanes
Rude associate at this location with an attitude problem. Bad customer service. I tried returning a purse I bought at another dsw with a receipt but with no tag and she said she can’t return items with no tag. I told her that is false because I had just bought it 2 weeks ago unused I had receipt and within the 90 day return policy. I told her there was no tag when I originally bought it, she said that’s not true because they had a lot of those purses in stock. I bought it in sugarland. She was like then go back to sugarland. I called customer service and complained , they told me to call the store and speak to the manager . I also called another dsw store and she agreed with me and said she should have been able to return it. It sucks because this is the closest store to me, all this to return a purse. So stressful. Train your associates better Humble dsw.
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February 2024 by Victor Nguyen
The shoes have good prices and they gave me a discount for first time member! I was hesitant about coming in but I'm quite happy with my purchase. They also have a variety of shoes as well
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November 2023 by Nely López
Good offers
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August 2023 by Delgadillo Family
Poor customer service! When I asked can I have a bag for my purchase, she literally said “we are bag less” and walked away. When the persons in front of me left with a bag. Get it together, either you are bag less or you pick and choose who you give a bag too!
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August 2023 by Carlos S.
The Staff was very helpful. It was easy find the shoes that I Needed and a large variety of shoes
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August 2023 by Rose Riggan Working Realtor
Usually, I find several didn't find anything this trip,but I will be back! Local Tealtor
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June 2023 by Kari Tanberg
Order 2 pair of shoes. Got a confirmation they were ready for pickup. Was headed to pick them up when I got an email that I cancelled the order. I did not cancel! Called the store. Was told by an employee (who was very pleasant) that a manager had printed the orders that they were ready. Another manager cancelled the order because they did not have the shoes I ordered. This is ridiculous! Why was their inventory showing they had them if they didn’t have them. I could have checked another location early if I would have known. Have not shopped here often. Now I know why!
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May 2023 by Lolita Villanueva
If I could give this place zero star I would. Never in my life have I felt so discriminated. I believe she was the manager, I asked for assistance with a shoe and just ignored me. When I turn around i see her helping another customer who was not Hispanic. I even mentioned to the cashier that I felt bad for the manager she has.
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May 2023 by Phyllis Crockett-Lyons
DSW designer shoes Warehouse doesn't have any shoes that I like I was looking for a patent leather shoes toes in kill out 3 inch heels ??
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May 2023 by Rena M Pierson
One of the best things that happen to me shoe's that fit
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May 2023 by Stephanie Wells
It was ok, not busy, Hard to find any women's shoe bigger than a 10 M, and no round toe heels for folks with wider forefoot. I purchased 2 pair of sandals
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April 2023 by Angela Eborg
I needed new sandals and could only find good deals on their website. The problem is that they do not carry wide widths, and many clearance shoes are still $80 or more. They are a great place for normal widths and designer shoes at a slight discount. Not great for those with "not standard" feet.
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November 2022 by Adriana Rebolloso
Love the variety. Very well kept store. Nice staff.
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November 2022 by Marvia Robertson
I ordered shoes online and picked up curbside. Very convenientShoes delivered with no problems
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October 2022 by Deana Stowe
My favorite place to purchase my shoes for EVERY occasion. Prices are a little high but their clearance section is huge and always has new and updated brands and styles for all ages
