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December 2025 by sdf gasd
Delayed multiple times
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August 2025 by Lynette Carter
Delivery was on time, and handled really well!
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August 2025 by Arsal
Trash company don’t use them!!! Called the customer help line and got nothing but a headache
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August 2025 by Diane Zychlinski
Easy to do business with. Notified of delivery and status in a timely manner.
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August 2025 by Jolena Gonsoulin
Our driver was fast, friendly, and helpful!
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August 2025 by Sylvia Jones
The deliver went great and they were on time.
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August 2025 by Todd Kuenzer
Everything went well and smooth, driver was very polite and did a great job.
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August 2025 by Ronnie Flack
Hassel free delivery.
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August 2025 by Christine Bowers
Great delivery, on time as promised. Super professional and nice delivery man. He was awesome!!
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July 2025 by David Bingenheimer
On time delivery little damage on box side
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April 2025 by Nicholas Pitts
BUYER BEWARE:
This company is INCREDIBLY incompetent, unprofessional, and deceptive. We ordered a mattress from Purple and EFW is their delivery company. From day one, Karina has been incredibly difficult to deal with. Instead of calling to introduce herself she texts my wife from an Illinois number saying “did you order a mattress?” Naturally, my wife thought it was spam and didn’t answer. She stated our order was ready when I called the number, just for them to call us back on the expected delivery date stating they did not have our order. After ~six hours across multiple phone calls and 14 days purple confirmed they had the order. We paid $200 for set up and EFW did not honor the setup, they sent one delivery driver who did not perform the setup. That driver delivered an ADDITIONAL mattress that had our name, address, and order number on it. We opened the package assuming it was apart of our order. Fast forward two more weeks Karina calls me three times while I’m at work. Once I call her back she was rude and had a horrible attitude. She said I would be charged for the mattress since we opened it and hung up in my face. After calling purple they assured me this was their mistake and we would not be charged.
Karina desperately needs to be coached in professionalism. DO. NOT. USE. THIS. COMPANY.
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March 2025 by Dave's Math K-12
My package arrived in perfect condition. The driver was friendly and helpful. I would highly recommend this company.
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March 2025 by Lauri Evans
Fast friendly service
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March 2025 by N. Robin Howard-Arduini
The two gentlemen did a great job delivering my large item. Customer service was great. The item was delivered on time and I was kept updated by email.
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March 2025 by John Henry
Love it
