-
September 2023 by DanyCastany
Kind staff. Easy to check in and the procedure was fast. Grateful for the ladies that stayed a few minutes after closing time to wrap up paperwork after suturing my cut.
-
September 2023 by Jennifer Daniel
I went in after checking in online and the entire process was over 3 hours. I had completed 2 UTI tests which came back positive and had extreme pain around my kidneys and other symptoms. The doctor walked in and told me there was nothing wrong before doing an exam or asking my symptoms. I've had both polyps and kidney stones in the past and know when something is wrong. I was not asked about either of those and told maybe in 3-5 days they would have a culture back and they would give pain meds until then. I left and explained I'd go to the ER before sitting in pain and letting the infection get worse. Don't need pain meds thrown at me (great office strategy) when I need a treatment. I would recommend them to no one who values time or accurate treatments.
-
August 2023 by Shante H
Ladies are nice but nothing Fast with this company! When I arrived I was the only one in the waiting area. Arrive and completed my registration and paid my co pay. Lady came after me didn’t complete nothing. Stated she came in for one thing which she proceeded to complete a 5 minute registration than turned around stated another reason! They gave her a room immediately and when I ask the coordinator how long for my process she mention they had other emergencies so it’s going to take some time. I left and received better service at another urgent care not far from this company! With this other company I completed everything and was in a room within a few minutes of completing my process!
-
August 2023 by Leatrice Coleman
I came in with flu and COVID type symptoms and explained that I had recently been around someone who later tested positive for COVID. I filled out the sheet, did their online registration, then paid my copay......it wasn't until I got in a room to be seen (approx 35 mins later) that they told me they ran out of COVID tests. By then it was too late for me to find another facility, as they closed at 8pm. Without their ability to rule me out on the main reason I came in for, they had to "guess" what was wrong with me, to try to treat my symptoms. One prescribed med wasn't covered by my insurance, so I ended up coming home treating myself with my own meds. It felt like a waste of time and money.
-
July 2023 by marissa m.
I have been here before and they used to great no issues whatsoever. My husband had to come in for a last minute checkup he had some testing done. They told him it would be 3-5 days for results. He had to call on the 5th day since no one has reached out. The clinic tells him oh we don't have results yet let us check and we will call you back. They call back and tell him the sample he had given was lost. How do they lose the sample that we have been waiting for results. If we never called they would have never followed up with us. There was no apology given they just told him to come back in and give another sample.It has been two weeks and no results yet and every time we call the clinic no one answers and they did not update any results on his my chart. I work in the healthcare field and this is the worst service ever!
-
July 2023 by Kira Hicks
Definitely fast, but gave me pain meds without figuring out what was wrong. It was hard to understand them, the receptionist was on the phone most the time with a friend. The nurse was really sweet.
-
July 2023 by megan bufis
I was there two days in a row, received OK care of the first time and subpar the next. Not only was the wait time excruciatingly long but the staff was unpleasant. The exam room was dirty, stains on the floor and trash on the ground, dust underneath the table. Seeing the same trash and stains from the day before I was there. If that wasn’t bad enough, the provider that came in was rude, and dismissive. She kept asking me what I think she should do. She didn’t know what to do and what was wrong. This woman was unprofessional, disrespectful and clearly does not care about her patients
-
July 2023 by Lady Di
This is my third time going to FastMed. From the recepionist to the doctors, PAs, the service has been courteous and professional. No long wait times. Prescriptions called in and pretty much ready for me to pick up from pharmacy on my home.
-
June 2023 by Tan Sallie
This is the first time I have ever received bad service. I was not pleased at the fact that I sat in the room for approximately 30 minutes before the nurse practitioner came in after sitting at the desk just talking with the other staff. When she came in she had to ask the same questions I was already asked twice upon my arrival. I advised that I had an infection and I needed antibiotics and she told me I didn't. The only thing she did was a Flu test and prescribed me cough medicine. I had a fever and body still aching. Nothing prescribed for the pain. Not pleased at all with this experience
-
June 2023 by Faye
All the ladies including the NP were so friendly, and caring. I felt so comfortable and cared for. They ladies were prompt and professional they helped me with any concerns I had and the NP was able to address my Helth needs. The only critique I have is that the facility could have been a bit cleaner.
-
June 2023 by Yaritza
Very fast service, friendly, helpful, clean and professional. The nurse, Damaris was an awesome person, very helpful, attentive and caring about my situation. She also gave me tips. Overall excellent experience and highly recommend.
-
June 2023 by Xana Emmy
Went in for a bump on my finger. Was told it was a cyst due to injury. Was instructed to pop it. I asked the Doctor to pop it for me because I was scared. She did not want to pop it for me and stated that I didn’t need it popped because it would hurt and could get infected. Walked out confused and spent 200 dollars on not getting my issue resolved. Would have gave 1 star but they did get me back quick.
-
June 2023 by Franklyn Botini
Trash clinic that left me suffering from burn pain and messing up my sleep schedule because of how painful it is to sleep.
-
May 2023 by Tribe Judah
The receptionist and Aid were very nice but when I'm in the examination room, I can hear the doctor talking about why I would need to get a sports physical?? That's improper and very unprofessional. I should be able to get what I paid for without all the doctor asking questions about what I'm doing or what is the physical for. A sports physical is just that, a sports physical. Leave it at that and stop interrogating patients that come in for treatment. Thats personal Information.
-
April 2023 by Eric Lacy
My Nurse from Crosby was great… I went in Saturday around 2 after a fall on the ladder. She did a X-ray while making me feel comfortable. The doctor did a good job and I didn’t even have to wait that long. Will definitely go again but only if I have too????
