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November 2023 by alton fam
I was happy taking our pet there up until One afternoon when I went to pick him up, I asked if my dog enjoyed his day? They Informed me that he was in boarding all day. I did not want him in Boarding as most times when I took him there he was placed in day care. They said the last time he was there he was growling and trying to bite other dogs. This happened because they tried to clip his toe nails earlier in the day. This made my dog very hostile and uncomfortable. I understand they wanted to keep everyone safe. My issue was the Management there neglected to inform me of the situation and did not communicate. They should have been honest and informed me of the situation. When I called them they gave me a very poor explanation and for this reason I’m not going back.They all need some proper training communicating with Dog owners. Very disappointing.
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August 2023 by donald patterson
We have taken our dogs here several times for boarding and for day care. The people are always extremely nice and our dogs seem well taken care of. We toured several places in Atascocita and this was definitely the nicest place.
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June 2023 by Colette Spicer
Our boys love this place. One pup gets to run around with all the other dogs, and our intact pup is boarded and given breaks to run around when the others are inside. They allow both of our boys to stay visit each other during the day, which is really sweet.
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June 2023 by Nedra Smith
Very nice place for boarding and grooming your fur baby. Loyal customer for a few years.
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April 2023 by Veronica Richards
The staff and Team always make my fur baby so pretty with cute bows and all.
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February 2023 by J Hunt
I left my dog here. I was the only one on the account. They allowed my x to pick up my dog and now he is missing. No phone calls no text just let him go.Response. You are lying. You didn’t call one time. Nor texted. Only email I have were report cards daily.This is what is wrong with businesses. Trying to blame me for you giving someone my dog. No apology nothing. I’ve had this dog since he was 10 weeks old. I trained him. I bathed him. Took him to every appointment. He’s no where to be found. I was told you helped rehome him. I can’t even find out what part of the world he is in. Gone. She did this to hurt me. It is hurting my dog just as well.Apparently they deleted their reply. It was about how it was my fault and I didn’t respond to calls. How she rehomed him.Ok they redid it. So zero calls. Zero notes in my online account. You just let an ex pick up my dog. Good to know. Fetch seems to know a lot. I’ll assume they do know where he is. Is it customary that you allow x’s pick up a dog! I never told her I didn’t want him I was going through medical treatments. A simple apology and this would have been over. Nope. It’s the sick ex dudes fault on hearsay. Got it ??
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October 2022 by Febi Jenkins
We've been coming for years. We always have a great experience. We board, doggy day camp, and soon training. We trust our Daisy to be safe in their hands and never worry about her on vacation. She knows when we pull up where we are at and every time I've picked her up she's always a happy doggy.
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October 2022 by Elizabeth Willett
We've been coming for years. We always have a great experience. We board, doggy day camp, and soon training. We trust our Daisy to be safe in their hands and never worry about her on vacation. She knows when we pull up where we are at and every time I've picked her up she's always a happy doggy.
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October 2022 by Kelly Sharpe
Love, love, love this place and all the wonderful staff there! I have used them for doggy daycamp, boarding, and grooming for two of our dogs. They are professional and care about the safety and comfort of your pets. Dropping my puppy off for doggy daycamp, they took the time to cautiously introduce her to the other dogs, one at a time, during their evaluation process to make sure she could interact well with dogs she didn't know. The first day of daycamp is free, which was a great trial run. She did well, so we decided to board her there while we went on vacation for a week. We added on doggy daycamp for the duration of her stay so she could play with the other dogs each day that she was boarded. We got a report card every day with photos, videos, and a description of how she did. This gave me real peace of mind that even though I was out of the country, I could see that my puppy was happy and safe the whole time. They are always supervising playtime, and have a bunch of features and enrichment activities for your pets to enjoy. My dog particularly enjoyed soaking in the turtle tub :)We have another big dog who is difficult to bathe at home, so I decided to try Fetch for a bath & nail trim service. She came home looking and smelling great, with a cute bandana that matches her collar. I am so pleased with the service I've received here. I love my dogs like children, and I feel very comfortable leaving them in the hands of the talented staff at Fetch. I would not hesitate to recommend this place to other dog owners for daycamp, boarding, and grooming services.
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August 2022 by Emily Tinley
A week in advance I scheduled my dog for an evaluation. When I came to the dog care and telling them I had an appt, I was told in a rude tone how their fence is broken and that they could not do the eval. They did not have the courtesy to call me to cancel and explain before I took a trip to get there. This left me a bad impression and they will never see a penny from me.
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June 2022 by Sandra Sappah
This is a great place to take your pet to have fun and be well taken care of. The staff is very caring and so friendly. The staff that does the bathing and grooming does a great job! My dog runs into the building, she loves it there!!??
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June 2022 by G R.
We are always very pleased with Fetch Pet Resort. The staff is very friendly, professional and our dog Coal gets very excited to not only get baths, but getting boarded.
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April 2022 by Jarvis Nicholas
Been taking my dog here for a few times to board . Set an appointment to board and forgot to tell them my dog was on her cycle . did let them know once I got there . They told me she could not stay because of that . Why wouldnt she be allowed to stay if she is not allowed to be around any other dogs . Not only that other places accept dogs on their cycle they just take the necessary steps . Not only that I told them that i looked through the website thoroughly and it DID NOT STATE ANYWHERE THAT THEY DIDN'T ACCEPT DOGS ON THIER CYCLE . Spoke with the manager and she acted like it should have been on the site like i was lying . Nowhere on there did it state that I even looked on there FAQ section . I would have understood if it was posted and took it as this was my fault BUT NO . You wasted my time about something that should have been posted because im pretty sure IM NOT THE FIRST CUSTOMER WHO BROUGHT THERE DOG THERE LOOKING TO BOARD WHILE THEY WERE ON THIER CYCLE ! so disappointed and I wouldn't recommend this facility .
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January 2022 by Larry M.
We are pleasantly pleased with the service our dogs received, turning my wild, wooly little demon into an elegant princess. It even seems she knew how she looked and it changed her attitude. The groomer was efficient and delivered our puppy in good time.
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December 2021 by Jodi
Absolutely lovely. We boarded our 3 dogs for just one night while we were out of town and typically my chihuahua is aggressive to strangers so I was nervous of how she'd handle being boarded but the staff was attentive and kind and apparently she did very well. I can't tell you how happy I was to pick up my phone and see an update about my dogs and their stay along with pictures of them playing and having fun. The building is clean and the staff is professional and easy to get in contact with. We've tried other boarders in the area and they just don't compete with FPR. Not only is this the better facility in the area, their prices are better too. Highly recommend!
