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December 2023 by Jenny G.
My 13yo daughter brought a dress here with her own money. When she got home and put it on, she realized the zipper was broken. We brought it back to the store to exchange it. We brought it back within the required time frame, with the receipt, and we weren't asking for money back. We just wanted to get clothing that wasn't defective. The retail associates treated us like we were trying to get away with something, and they wouldn't let us exchange it or give us store credit. My daughter was crushed. Poor quality merchandise and rude customer service. Terrible way to represent themselves. I won't be spending any more money in this store.
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October 2023 by Cristine Soares
That special and unique outfit!
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February 2023 by Ryan Robare
Amazing store, helped me make my girlfriends day!!!!! Great store, great people, great customer service!!!!! 100% recommend!!!!!
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October 2022 by Veranda Valentin
I love the clothes, however, the employees need to stop almost forcing people to buy.I went there yesterday and there was a very pretty dress, but they didn't have my size so I went to the register to ask if they did shipping and the lady said they did and that she would help me see what other stores had it. She said that they had some available at Memorial, so I told her I couldn't go there and her response was that I should try on the dress again and that she would tell me how it looked, I told her "no, it doesn't fit, it's tight." And then she asked me where was it tight and if the zipper got stuck so I showed her and she said "well zippers usually get stuck around that area." What kind of response is that? Like if I am telling you it doesn't fit, then it doesn't fit I know my body. I get it you are wanting to sell clothes, but stop trying to force people to buy something that doesn't fit.
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July 2020 by A Google User
The manager of this store harassed my friends and I accusing us of stealing. She went through our things after she followed us to another store with a police officer. Not only that we were too upset to stay so we decided to leave however, when we did a cop stopped us in the parking lot harassing us to give the item back when we didn’t have it. He made us put our hands on his car like we were about to get handcuffed for some cheap earrings we didn’t even take. It is absurd how people think they have a right to harass young people. My friends and I were just trying to have a good shopping trip and now we will never go to that mall again unless it’s when we are filing a report for this ignorance.
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May 2020 by Angelica Knight
Wonderful selection!
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March 2020 by Ryan Smith
This is an awesome place to be associated with. Their prices and services are great! We took my wife’s ring to get sized and it came out perfect just as we expected. They got it sized in less than one hour. They serves us soft drinks and a lounge as we waited for the job to be done. Highly recommend this place. Fantastic services!
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October 2019 by Jena Womack
The manager of this store harassed my friends and I accusing us of stealing. She went through our things after she followed us to another store with a police officer. Not only that we were too upset to stay so we decided to leave however, when we did a cop stopped us in the parking lot harassing us to give the item back when we didn't have it. He made us put our hands on his car like we were about to get handcuffed for some cheap earrings we didn't even take. It is absurd how people think they have a right to harass young people. My friends and I were just trying to have a good shopping trip and now we will never go to that mall again unless it's when we are filing a report for this ignorance.
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March 2019 by Jocelyn C.
My favorite boutique with the cutest selection of clothes and very inviting customer service !
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August 2018 by Fernando Gonzalez
Nice clothing and accessories.
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May 2018 by Tileena Smith
I love Francesca's. I go there for their sales rack which has buy one discounted item get the second for $10.00. So I paid $30.00 for two beautiful dresses. I also love the variety of long necklaces but... Those necklaces are pretty expensive.
