-
October 2023 by Fatima Cruz
The worst gym ever! Manager and staff have no manners at all I’ve been disappointed to the fullest with this gym. Machines are always broke down and it’s been months too. I have the GOLD membership and it allows me to take a guest and it’s always a problem when I do take a guest with me. It always smells like marijuana and it’s always packed. Manager is a weirdo.
-
October 2023 by Tatiyana Elise
Have been coming to this gym since June and I love it! Staff is very friendly and professional. If you’re looking for a gym home, I 100% recommend!
-
August 2023 by J P.
Heaven forbid having to move and cancel membership. I'm being charged $127.00 to cancel my membership. Who the hell do these people think they are charging someone that much to cancel, or charging at all like a punishment for leaving. I will be notifying my financial institution to dispute these charges. just an fyi to people looking for a gym.
-
July 2023 by Randi Cyril
One or two machines will be broken or out of services every week. Their system is always down, even when you schedule to get a body scan there’s still no one who seems to know how to do it. But they are quick to add a late fee to a missed auto pay. Worst gym I’ve ever had a membership at.
-
July 2023 by Anjeanette Arispe
Love the kids club! & I really appreciate the women’s section! It can be hard to get in free weights area or benches at busier times. So it’s nice to be able to get in the women’s area. Also, appreciate the privacy when your not 100% comfortable at the gym yet.
-
July 2023 by Brian
Corporate does their best to avoid angry customers. Managers at their locations do not have any desire to rectify any situation. Managers talk down to customers. Blame any issues on corporate. Managers refuse to cancel month to month memberships. All in all stay away. Go somewhere where you will be treared with respect. Effective immediately the month to month membership is cancelled and Project Fitness is no longer authorized to debit the bank account.
-
July 2023 by Kameron Cochran
I requested the 7-day free pass that they offer online for this gym, but when someone called me to answer my request, I was told that 'they are not accepting any additional guests at this time, that they have reached their capacity of guests and that I could come back August 1st' I was looking forward to trying this gym out, but I guess they are okay losing new business. Heading on over to Planet Fitness :)
-
July 2023 by Jacob G.
How are you going to turn away potiental clients from your gym? I started a 7 day free trial yesterday and went back today for my second day but I was completely turned away. "limit for the month" i have never heard of that business model? Signing up yesterday was completely confusing as well due to staff stumbling over policies. So did they just forfeit my other 6 days or what's happening with those?? I was actually looking for a new gym but this was a completely disappointing experience
-
July 2023 by Jennifer Lopez
I think this GYM hates me! I didn’t come to workout for a week cause I needed a break. First day back and I dropped my debit card inside the StairMaster. THANKS to a manger they were able to retrieve it. Not only have they helped me with my card, but I lost my keys (didn’t realize they were gone after an hour) one and a fellow gym goer returned them AND when I left my keys inside the locker they were able to get them out. DISCLAIMER: IM A FREAKING CLUTS. Amazing staff and NEVER AGAIN will I stop coming to this AMAZING GYM.
-
June 2023 by Lucario
Great Gym and classes! only downside is that some of the instructors are not very consiensious about their music choices and blast crude and obsene songs
-
June 2023 by Paulina Ramirez
I signed up for a 7 day free trial and then I was told my free trial had expired, they only gave me 2 day free pass. Apparently, it was a mistake from the recepcionist but they were not sure. I think they shouldn't offer a 7 day free pass if they will not respect it.As far as I know, this is not the first time.Besides, people in the front desk is hostile and with zero helpful customer service attitude.
-
June 2023 by Letticia Marie
I attempted to use a free trial membership and the front desk staff were very rude and not helpful. Both were on their cell phones and didn't even great me as I walked in. I arrived early enough to take a class but by the time they finished checking me in I was 15 late. So I decided to leave and come back for a later class that same day. When I returned they didn't seem to remember I was just there I was told my free trial had expired. I never did take a class or use the trial membership. I called corporate to complain and I never do that, but that's how pitiful customer service was.
-
June 2023 by Erika Rodriguez
My kids love this gym as much as I do! Gym is great, kids club is awesome! It’s our family’s favorite place to go!
-
May 2023 by Jose R.
The best gym in town I highly recommended The staff and people here are also great to be around
-
May 2023 by Kaked Up D.
Great gym! Never gave any complaints. Has everything you need. Plenty of squat racks, bench presses and every other machine.
