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February 2024 by Julie Pennington
Please be aware you have only 48 hrs to return a major appliance,even though we wasn't aware of this return policy.The LG washer and dryer all in one unit is just horrible,it takes 6 plus hrs to dry a set of sheets even though it's advertised as during a load from wash to dry to 2 hrs.This is a very common problem with the set and Lg and Home Depot are giving us a big run around .I friend in Ohio is going though the same problem, if you look up this set this is a on going problem, very poor design and service .
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February 2024 by Josh
Great place (as always) they just need to fix the parking lot lights since it gets very dark
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February 2024 by Castellanos home remodeling Roof
Perfect place to buy material for your projects at affordable prices
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January 2024 by Abby Sims
They don't have enough cashiers, and management is curel to their employees and associates. It's not a good place to work at all, let alone shop there. There is no communication at all. They allow rumors to be spread around like it's high school. News flash it work not high school. It's really just a horrible place to be at.
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January 2024 by christie huff
Employees are terrible. Melissa at the front has the worst attitude and acts as if she is being bothered. A disabled man asked for help from another employee and was told he was to busy with something else to help him. We go in here weekly and spend alot of time and money. This happened in one day I could go on and on about the disrespect but I won't. Seriously need customer service classes or new employers.
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January 2024 by Timothy Card
This isn't everyone's go to for DIY?!?
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January 2024 by Rudy Holguin
I shop frequently at Home Depot but it took me a while to get used to helping my own self at these stores. 95% of the time (not exaggerating) I could not gt help from an associate. I only frequent the store for the variety and good prices.
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January 2024 by Noel Carreaga
Hard to find help from salespeople, they just zoom past you when you need assistance, not very friendly,!!!
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January 2024 by Sid Ashraf
Hard to find help in this location due to short staffing. When you do find help they are helpful and knowledgeable in every department.
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December 2023 by Manuel Fernandez
One half of the US hardware monopoly (Lowes) good selection, decent help if you can find them, overpriced on the smaller things you need for every job. Can we get more cashiers, PLEASE!
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December 2023 by Kevin O
Well what can I say I rented a skid steer on the skid came off twice during the course of a week and then I ended up paying more than I should have because I had two days down and I called and I called and I called and then finally after promising me two days one of the managers decided to tell the other managers know we're not going to give him two days we're going to give him one day so I got refunded for one day I feel like I got totally screwed literally giving me half of what I was originally told because I was out for approximately 2 and 1/2 days which was the difference between getting the project done and not I strongly don't recommend renting their heavy equipment because one your responsible if the tires are bad and you have to put the spare on yourself and there's no maintenance or no companies that can come out and fix the tractor if there's a problem it's on you if I had known this I'd never would have used their service although the person is running this service and the tool department were very kind very polite and I give them five stars it's the company policy that's the That's unprofessional and lack of responsibility the part that bug me the most is the really nice young ladies that help me pretty much had their hands tied because the big boss decided to screw me for a day I give Home Depot a zero but their employees I give them five stars
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December 2023 by Armando Camacho
Honestly one of the easier Home Depot’s I been too. Especially with their app now. Its clean and easy to navigate. But is not flawless free… but still one of my first picks over other locations
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December 2023 by Chevon R.
I can honestly say that today was my last day shopping at this Home Depot. My dad and I went in 12/23/22 around 4pm to get a shelf holder. There were 3 employees standing around talking (2 males and 1 female). My dad says “excuse me” and proceeded to inquire about the item location and had shown them what he was looking for. The taller gentleman said that might be in isle 11, but also my dad was explaining to him what exactly he needed. The shorter older man looked at my dad and continued on with his conversation and the taller man began to engage with him, like my dad wasn’t even there. We were looking confused because we didn’t know if he was talking to us or what. The young lady said, “ let me take you over there “ This actually made me upset because if a customer is asking for assistance, why would you continue on the clock to engage in your personal conversation at that moment. Unfortunately, I did not get their names which normally I would do, but I was just too perplexed on what just happened. No, the store was not busy, no they were not assisting another costumer and no they were not concerned on even assisting us (only the woman assisted). Now, Home Depot I’m sure you do not want people on the clock engaging in their own personal conversations when a customer asks for assistance on where an item may be located. I’m sure you don’t want customers to leave the store feeling like they are better off driving to a further location due to your employees not offering their customer service. If I’m spending my hard earned money at a store, I want excellent customer service and not just pointing on where an item is. If you want help, do not come here just go to another hardware store. This is not the first piss poor customer service that I have encountered at this location as well. I don’t care for excuses on why they did what they did, give results. Everyone needs to take a customer service training and possibly act out a few real life scenarios. Invest in customer service videos, in live training or something. Nobody has time to deal with people not wanting to work but only wants to collect a check!
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December 2023 by Dee E
We went to our neighborhood Home Depot, searching for a small metal, flat head screw that I needed for a home project. It just so happened that we saw a staff member come within a few feet of where we were who assisted in locating what we needed. He was polite and professional. And so were the other employees that interacted with us.
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December 2023 by Matthew Adams
YOLANDA(Salley) is the worst employee I have ever worked with. We have an account with home depot and a home depot pro card. Our home depot pro card was not working and it said to go to the help desk. Yolanda immediately gave us attitude and started insuating that we didnt pay our bills. When we asked for Yolandas name she said it was Salley. We then later found out from her fellow employee that her name was in fact YOLANDA. Nice going Yolanda we spend 1000s of dollars her a month and we will NOT be going back here. We will be going to Lowes for all future purchases. Youre such a good employee Yolanda.
