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November 2023 by Isabel Mcgovern
Through word of mouth have heard Integrity Auto is just that "Integrity" So my husband and I sent our daughter there because her Ford truck kept cutting off on her, Integriry auto found and fix the issue for a reasonable price. WE know if we would have sent her anywhere else in Humble she would have be ripped off and charged an out rages estimate/amount of money to fix the issue. Thank You Shawn and the Mechanics at Integrity your HONESTY is priceless . THIS is the ONLY place to go too with any of your Vehicle issue .James & Isabel McGovern & Natalie?Service: Electrical repair
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August 2023 by James Hollin (Hollin Car Care)
Love these guys! My shop does business with theirs and I can tell you, they go the mile for their customers. Same as us. Shawn, John and Alex are it!
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July 2023 by Raul S.
Took the car for AC repair and was giving a diagnostic of expansion valve repair for $471 which I agreed on doing. Then was called 2 hours later and told me my compressor was bad, which changed the total to $1650. Very expensive for Horrible diagnostic which Ofcourse I did not leave it there because they where going to keep adding to the bill. I ended up payomg $162 for not even fixing anything. Which was a horrible diagnostic. We customers want to be giving the problem a price and fix it, not multiple issues that keep coming up. Imagine it being a motor or transmission how much that would be. I DO NOT recomend they lost a customer, I used to go in for inspections.
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June 2023 by Linda S.
My air conditioner was not blowing cold air. I took my 2015 Subaru in to have it checked. They were absolutely wonderful. My family takes their cars there too.
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April 2023 by Ron McCuen
The best there is. Honest, sincere, and top quality service and repairs.Let them show you how they can make your car GREAT again!
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April 2023 by Jeff O.
This is a good place to get your vehicles worked on. They have very good working knowledge of vehicles and they have not cost us an arm and a leg to get anything fixed. We have taken our vehicles up there several times to get fixed . And have not had any problems.
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March 2023 by Danielle Cormier
I’m giving Integrity two stars. Last summer I went to them to replace an O2 sensor. After 3 weeks of being without my car, I was given the news about that the technician shorted my ECM. I was told they couldn’t reprogram the old one and despite newly ordered ECM they didn’t feel comfortable programing it. they advised I go to the dealership to have the sensor and ECM replaced. So instead of paying $700 bucks for a sensor I now have to pay $3,000 for a new ECM all because it was removed incorrectly by the technician. 2 stars for not charging me your fee. But I really wish they would have been honest and told me they don’t work on German cars especially when it comes to electrical issues.Services: Electrical
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March 2023 by The Final 9
This place is a SCAM waiting for you! I took my vehicle in for a state inspection and an oil change and because it had a check engine light on the mechanic Shaun who is also the GM decided to do a diagnosis on the vehicle instead of the requested Inspection stating that I would have failed the inspection anyway. When I called to check the status of my vehicle I was given an estimate of $850.00 to repair my vehicle instead of the news that I had failed the state inspection. When I declined the repairs I was then charged a 150.00 diagnostic fee instead of the 25dollar state inspection fee that the shop didn't perform. This shop is NOT In the business of treating customers fairly and DO NOT TAKE YOUR VEHICLE THERE!!! This is especially true if you are afraid of some mechanics trying to rip you off and overcharge you. THIS PLACE WILL RIP YOU OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Services: Brake service & repair
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February 2023 by Lion Cornerstone
I’ve been dealing with this shop for the last three year. They have fixed everything from a/c, electric, steering and suspension & they fixed it correctly every time at a fair price. Give them a shot.Services: Steering & suspension repair
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January 2023 by Lucy Doro
I have great experience here. Went for oil change and service was great. Very friendly people and professional. I would recommend it to anyone
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January 2023 by Cameron Pitner
Great place if you wanna get your car repaired, they hooked it up, would recommend
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December 2022 by Claudia Jackson
Man at front desk and one of the mechanics was very rude. The man at the front desk spoke to me like I was ignorant. Very unprofessional so I took my business somewhere else that was Very respectful, courteous, and professional.
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November 2022 by Adrienne Jones
Do not go here if you need an Inspection and have any sort of tinted windows. I've had the same truck and tint for 3 years... never had an issue until today. This young buck flagged me for my tint being "too dark" on the front windows according to his tint meter. So I left and immediately went to another shop and they passed me with flying colors! I wonder how much money he is costing that company.Service: Vehicle Inspection
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October 2022 by kevin boeta
I highly recommend Integrity auto repair. They are thorough, professional, and courteous. I have used them for multiple repairs on my vehicles… most recently on a difficult to find fuel issue on my diesel truck. Integrity found the issue and stayed late for me to pick my truck up.Service: Engine repair
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August 2022 by Lanaysha Hytche
I have tried being patient with resolving the issue directly with the repair shop but they are not willing to fix their mistake.They have put mine and my family's lives at risk due to a faulty brake repair done. I have dealt with them in the past on minor repairs and thought they could be trusted. Last month me and my family took a 9 1/2 hour trip back home (Kansas) for a family emergency and shortly after making it into town, my brakes had locked up while I was driving. My entire car began to aggressively shake so I had to get it towed.I was informed that my car had missing and loose brake bolts. The mechanic had emphasized to me that this can only happen if the brakes were not secured properly.Not only were my calls being avoided when providing the reason for my call, the manager told me (after my 3rd attempt to try and reach him) that I was being dramatic with my concern and that he would not offer me a full refund. Integrity Auto still has not accepted accountability and it’s been roughly a month.Services: Oil change
