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September 2023 by agnes kaja
If you bank at a different credit union, they will charge your card. $4.50. That’s a lot!!!!
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May 2023 by cookie star
I have been banking with this bank for 11 years and I love everything about them they helpful very nice and great customer service
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June 2022 by Ellen Jones
I love this credit union. Everyone in the 1960 location provides excellent service with a smile. I have worked with Ms. Tremika, Ms. Kesha, Ms. Lilly who all have been so helpful, educating me about benefits available to me and bend over backwards to make it happen. Thanks to all of you for making banking easier than ever before!
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May 2022 by Brandon Tong
Wow, I just needed simple account information and was rerouted to the "title" department which was a voicemail, and then proceeded to call an additional 4 times to be given the dial tone. On my last attempt, I spoke to Maria who just told me she doesn't even know what the ELT (Electronic Lien and Title) number is and then told me she has no idea when the "title" department will actually answer the phone.Edit: I found the number online by searching the credit union, ELT, and state for anybody looking. I still can't believe they don't know their assigned government ID. Incompetence is real.
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January 2022 by Erin Malone
Tremika Williams is the best! My husband, sister and myself have had the best most friendly professional service. She has helped us with 3 auto loans now and a personal loan and has helped build our credit. She is so sweet and has been a tremendous help. She makes the experience fun and enjoyable and takes all the stress away. I won’t go to anyone else but her. I would leave 100 5 star reviews for her if I could. THANK YOU TREMIKA!!
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January 2022 by M A
Have done business with Investex for 40+ years. If you are looking for a safe place to do your banking, this is it. Customer service has always been great. Their lending policies ensure a stable, productive entity. If you are looking for stability, productivity and a positive banking experience, Investex is your place.
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October 2021 by jared grant
Kesha made my first big. boy car purchase smooth easy and quick. the 1960. location is my favorite branch!
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September 2021 by Kal Kallenberger
Very good experience. Sharon Gouland was my service rep. I really appreciated her enthusiasm, professionalism, and willingness to walk me through the process explaining every detail in a manner which was understandable for.me. She Also took the time to communicate with my wife over the phone so she was not left in the dark.
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September 2021 by Erin Briggs
Tremika Williams is the best! My husband, sister and myself have had the best most friendly professional service. She has helped us with 3 auto loans now and a personal loan and has helped build our credit. She is so sweet and has been a tremendous help. She makes the experience fun and enjoyable and takes all the stress away. I won’t go to anyone else but her. I would leave 100 5 star reviews for her if I could. THANK YOU TREMIKA!!
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July 2021 by Mary Alvarez
Have done business with Investex for 40+ years. If you are looking for a safe place to do your banking, this is it. Customer service has always been great. Their lending policies ensure a stable, productive entity. If you are looking for stability, productivity and a positive banking experience, Investex is your place.
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April 2021 by BernaDette Session
Professional, friendly, courteous service personnel, security guard in parking areas. Wide drive thru lanes. Security cameras. Drive thru ATM
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January 2021 by Elmer F. Lara
I just want to let people KNOW that investex came thru for me when I needed it the most for my loan, Mrs Keisha Rhodes is very nice and helpful always responded to my messages quickly and Mrs Sharon Gouland was awesome and helpful aswell she helped me every step of the way now I am proud to be a member of investex they have the lowest interest rates, they came thru when nobody else would help me, thank you very much I will always refer to friends and family now I'm getting my chevy silverado refinanced with them no doubt about it. And hopefully I will be back soon when I get ready to buy my first home thank you again SHARON!!!
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October 2020 by Alexa M
I was referred to this credit union by Abdi Castelain in the IT department. Mr. Castelain was very helpful and knowledgeable . He provided me with plenty of information about all the services that are available at Investex, I was then able to make my selection on what services would be best for me and became a member within days of his referral. He was very helpful and made sure that my concerns and questions were answered thoroughly by either himself, Teresa Mabry and /or Carmen Acuna. Over all the customer service I received from Abdi Castelain at this credit union was wonderful.
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October 2020 by Shelia Rae
Not a good credit union. The customer service is horrible. Do your research. There are many credit unions that want your business and will treat you like they do. Not all credit unions are created equal.
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September 2020 by shariq hussain
its been several years i have been a customer of investex bank and branch of humble on 1960 8404 fm 1960 humble branch manager at this branch MISS KESHA RHODES she is so wounderfull and so help full always has been but today she was extra amazingly handled situation close my loan with n 24 hrs and gave me an excellent excellent excellent excellent service that in 27 years of my banking i have never received and so humble i would recomend every one to open bank account in her branch you will be very thankfull to me .you guys will fell like home in her branch KESHA RHODES BRANCH i am out of words GOD BLESS KESHA AND HER ENTIRE FAMILY AND INVESTEX BANK .EAST AND WEST KESHA RHODES BRANCH IS THE BESTTTT. I MEAN IT. WITH MY DEEPEST HEART. OPEN UR BANK ACCT TODAY AND GET 7.9 %APR WHO WILL GIVE YOU THAT? ONLY KESHA.