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December 2023 by Sherrele Goloversic
I stopped by Investex in Atascocita just to drop off paperwork and as always, I was met with a friendly face. And in the spirit of Christmas, the credit union was beautifully decorated. I was wowed and it really put me in the Christmas spirit. Great job team Atascocita.
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December 2023 by Destiny Sanders
They're very slow with service, and very slow with communication, as well as unorganized. It also took them a week to call me back and "apologize" about an incident, when I sat there for 30 minutes the prior week and confirmed I could re-open an account with them. There are better services and places to put your money.
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March 2023 by Jessica May
Me and my husband Refinanced our auto loan with Mr. Charles Tates and we couldn't have asked for more amazing service. He was Very prompt and answered every email sent. We highly recommend him for any banking needs.
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December 2022 by Doretha Trotter
I have been a member of this credit union for over 35 years. I have seen them restructure from Aldine Credit Union to the present! I am proud to say that the customer service that I have received over the years is fantastic! The branch manager and her team are a superior group that should be recognized for all that they do! Patient, professional and knowledgeable are just a few of their characteristics! Blessings to you and your families!Doretha Trotter
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June 2022 by Marcus Jasso
Working with LaShawn Holt and her team has been a great experience. After a few data gathering meetings, we were able to get reshuffle our banking relationship consolidated and personalized. As a result, my credit score has shot up to all-time highs and we have been able to use the extra cash flow to help others in need. I love the convenient location for us.
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January 2022 by omar deleon
Mr. Charles was great help on my loans, and very professional and fast! It was alot of paperwork and he managed to get it all together and quick in 2 days! Awesome job Mr Charles Tates!!!
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July 2021 by Danielle W
Drive Thru is very slow but always good customer service.
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March 2021 by Melissa Dover
Very professional and answered all my questions very helpful recommend this Credit Union for everyone thank you so much Mr. Charles Tates for all your hard work and help
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February 2021 by Metin Karakaya
I had a fantastic experience working with JORRIE SUELL. She was professional, kind, and made sure we had all the facts to make the best decision during our auto refi. Jorrie respected our time and made sure we got down to business and we left very satisfied. I've been with other banks before but this credit union in particular really helped me get a hold of my finances and make the best decisions for our family. They honestly care about what they are doing here and you don't find that at other big banks. Thanks again Jorrie!
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January 2021 by Robert Villarreal
Kassandra Lara at the Atascocita branch has really provided me with a level of service I've never received anywhere else, They really make us feel like we're valued members of their institution . Kassandra has practically catered to all of our needs and their interest rates are so low I try and tell everyone about InvesTex. For a truly unique banking experience get to invesTex and ask for Kassandra.
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January 2021 by Richard Delgado
Very good customer service! Much appreciated!
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January 2021 by Anthony Garcia Lockett Jr
Terry Uschak Provided elite customer service. my car had been totaled due to an unforeseen accident and within less than a week she put me in a new car process was smooth as butter. The customer service here is why I stayed a member with this credit union for so many years. Because of them I’ve built my credit to what it is today they gave a young man a chance and that’s all I asked for. We definitely need more investex credit unions built around though!
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December 2020 by Genetta Brown
I highly recommend InvesTex Credit Union's Atascocita branch. The customer service that my husband and I received was phenomenal. I especially want to recognize Mrs. Terry Ushack. She is always so positive and patient. I can honestly say that in all of my experiences with other banks and credit unions this is by far the best costumer service that I have ever received. Ms. Terry has gone above and beyond to make sure that my husband and I were taken care of. Thanks Ms.Terry for all that you do!
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December 2020 by Anthony Lockett
Terry Uschak Provided elite customer service. my car had been totaled due to an unforeseen accident and within less than a week she put me in a new car process was smooth as butter. The customer service here is why I stayed a member with this credit union for so many years. Because of them I’ve built my credit to what it is today they gave a young man a chance and that’s all I asked for. We definitely need more investex credit unions built around though!
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September 2020 by Jesus Mendoza
Can’t ask for better service from this branch and from the credit union.I have been working with the credit union for years and every time something is needed they find a way to get it done.I especially want to recognize Robyn Perry for assisting me. She offers great customer service, genuine concern for the customer and timely responses. She is a true advisor when it comes to a clients baking.Thank you!
