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February 2024 by melanie jimenez
employees are so sweet and amazing,Lizbeth is one of the best employees ever she’s so sweet and has amazing customer service.I would recommend going!!
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February 2024 by Rodolfo Garcia
I recently went to James Avery and had great customer service!! I had no idea what to get my friend for her birthday and I was guided to the right charms and bracelet with the help of these two young ladies.
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February 2024 by Elizabeth Maldonado
Love coming to this location! It’s about a 15 minute drive from my house and always looking forward in having Lizbeth help me. She is the definition of AMAZING CUSTOMER SERVICE !
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January 2024 by Rosana Vicente
It's always something different with these people.. honestly why work in customer service if you don't want to deal with customers. Bad experience learned my lesson and won't be going back.
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October 2023 by lizzy g
I should have read the reviews before visiting this location. The service here was trash! I went in excited to buy a birthday gift and came out praying for patience! This is ridiculous and should be addressed by now with the amount of bad reviews posted already.
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October 2023 by Genesis
Every time I visit this store it is disappointing. I greet the workers nicely and they are not friendly or welcoming whatsoever. They are rude and do not communicate well. Please improve the customer service and be kinder to people.
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September 2023 by Alexis Martinez
Horrible customer service every time I come into this store the employee’s are very rude, and an employee today felt the need to make a rude comment as I was walking away. employees need better training this was unacceptable never coming back to this location.
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June 2023 by diana reyes
This is the only jewelry store that sells beautiful jewelry anywhere!!!
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June 2023 by Margarita Reyes
If I could give this store a No Star I would ... Very BAD Customer Service..
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June 2023 by Yareth B
Horrible Custer service never going back !!!!Y’all need to hire better people who actually want to work not just be on their phone chit chatting on the corner… #Rude #Lazy #HORRIBLE CUSTOMER SERVICE!!! Don’t waste your time with those lazy girls !!!
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April 2023 by Joy Quinones
Very disappointing service at this location. Visited 3/6/23 after 5pm, 2 young ladies were working, didn't acknowledge us, was more concerned with talking to each other about personal stuff and taking selfies together. I requested to put a charm on, one of the girls had me fill out a form to do so, said it would be ready in an hour. But I witnessed her do nothing for half an hour with the other girl. They took about 4 or 5 selfies while we browsed product. I didn't understand why it couldn't have just gotten done. I left. Will never go to this location again.
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April 2023 by Princess Leah Israel
2 women working there didn't acknowledge me , one walked off and even when was able to get the 1 to help she seemed like I was bothering her , smh
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March 2023 by Victoria Marie
2 women working there didn't acknowledge me , one walked off and even when was able to get the 1 to help she seemed like I was bothering her , smh
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March 2023 by Felicia Ford
Customer service at this location was horrible. When I dropped my bracelet off today no one spoke. When I returned to pick it up the lady didn’t acknowledge me at all. I put the form on the table and she wanted me to sign before getting my merchandise. No ma’am. I’m gone verify to make sure it was correct before I sign for anything. I won’t return to this location for any services. I spend way too much money at this business for that type of customer service. They need to be replaced. That’s a very bad look for the company!
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March 2023 by Mary
Customer service was good. Took items in to get them cleaned.