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January 2025 by Jimmy P
Always a good experience here. Walking distance to everything you need. Staff is polite and helpful. Thanks y’all!!!
Walkability: BWW. Walmart. McD. Denny’s. Bar. Liquor store. Gym. Goodwill. Literally right behind the hotel. Not even a road to cross.
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December 2024 by Luis Barbosa
Thank you for the service, my wife and I were very happy with everything, it is our first time at this hotel and we will gladly return.
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December 2024 by Business Man
Clean rooms, Quiet floors, friendly staff and away from the pets. They are pet friendly, but have a separate floor for that group. Will be back again, as always
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December 2024 by Mike Fanick
The place was clean, the staff was friendly and the rooms were comfortable. The only reason for a 4 star and not five is there was not one USB charging port anywhere. Not on the walls, lamps, TV., clock, nothing. We looked everywhere . I had to pull out my AC wall adapter to charge my phone. In this day and age there should be USB ports everywhere like other hotels.
Rooms: Beds were comfortable and clean. Shower was clean and had good water pressure and good shower head.
Nearby activities: Tour 18 golf course is nearby.
Safety: Parking lot was lit up really good and felt safe.
Noteworthy details: Clean and comfortable. Bring AC charger as there are no USB ports to use.
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December 2024 by April Ajayi
During check-in, Diane at the front desk provided outstanding service. She was extremely friendly and truly deserves recognition for her excellent work! The rooms were clean, spacious, and comfortable, and the location was perfect. Overall, it was a very positive experience!
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December 2024 by R Emrich
Entrance to the hotel from atascocita road was a little hidden.
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December 2024 by Chekaria Mcvea
This location is a bit scandalous & has plenty of rude & extremely unprofessional staff members. Especially the breakfast staff. I got yelled at for mixing cinnamon & vanilla extract in my waffles. The woman stated that me doing that is why the iron is always sticky & hard to clean but that literally makes no sense. I use REAL vanilla extract & it’s made with alcohol if you’re educated you’d know that. On top of that I met an older woman during breakfast who said that she uses the BUTTER provided for the toast on the iron & that she doesn’t care because it makes the waffles fluffier or softer , one of the two. I told her about the spray & she said it wasn’t the same.
Not my problem but if you’re going to attempt to scold paying customers at least direct your anger at the correct person.
Front desk likes to lie about availability to be able to pick & choose who to rent to.
We got refused service because my child had an accident on the pull out sofa.
Additionally I have very high value designer items & I was reported to the front desk by the maids for not leaving the room entirely so they could “ clean” the room.
Another time my toddler had to use the restroom & while we sat in the stairway I sent him to the room to pee & come back. As you guessed it, we got reported to the front desk & the woman came all the way to the top floor to keep us from going in the room. Ridiculous ! Hide your valuables!!
The hot tub doesn’t turn on after a certain time. I’m assuming it’s to keep people from staying late which we never did so hours prior to closing the jets are intentionally cut off for whatever reason. They work fine during the day fyi. B
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October 2024 by Daniel Lucia
It's all about the pool and the breakfast and the nice welcome and the clean environment and the safe surroundings and The smiling front desk people and the snacks you can get at the front counter to and the rooms cleanliness and all they do to make you stay and enjoyable and comfortable but outside of that that's all about the pool, plumber dan
Safety: What do I say it's safe.
Noteworthy details: From top to bottom even the late lady that's their super late at night that I won't say is rude but it's not as nice as the rest of them still get their decent person to deal with
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October 2024 by Stacey Lopez
It was an awesome experience to be pampered by the staff . They gave a chance to breath
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October 2024 by Rodney Schoemann
Clean!
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October 2024 by Oketo Marsh
Great customer service , Great environment , Everything was good about my stay no bad review.
Rooms: Rooms are clean and spacious .
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September 2024 by Chantelle Davis
The stay was absolutely amazing. The food, the cleanliness, the amazing help from staff. Great experience. Made it home when had no home. Appreciate the hospitality the kindness and willingness.
Rooms: Clean, very up to date, super comfortable
Nearby activities: Food places, activities and shopping at a mile within
Safety: Very safe.
Walkability: Everything is walking distance even Walmart
Food and drinks: Very accommodating
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July 2024 by Elvis Presley
Great staff especially Sally and they treat us like
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July 2024 by Freddie Ramos
FANTASTIC ROOMS AND EXCELLENT
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June 2024 by K. Infante
Great service, excellent atmosphere, rooms clean, breakfast was great