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February 2024 by N B
Set up an appt for last week. Didn’t show up and didn’t receive a call saying they couldn’t make it. I made sure to be home that day from work. I’ve called numerous times and no one answers anymore. Showed up to the store 3 times now during “open” business hours and doors are locked. Things happen which is understandable but no communication is poor business. Looking for another place to give our business to.
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November 2022 by Alexander Payne
Are these guys still in business? The storefront has been closed and they have not answered the phone for several weeks. I went in one time, had a good impression and purchased some supplies. Now I want some accessories from the brand that they sold to me but I can't reach them. I hope all is well. Thanks for any insights.
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October 2022 by Alvvyrf alvvyrf
Great prices and Services ... However, a little bit disappointed as they have not come by for a filter cleaning (it happens) ... overall Cory and gang are great ...
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June 2021 by jeff kristoff
Cory and his team helped me out when I was in a bind to get my pool back up and running quickly. I'm glad I gave them a shot!
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November 2020 by Brett Schiele
bought a panel 2 months ago. they still have not install it
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September 2020 by K S.
Very unhappy with this company. Every week when someone comes and cleans our pool, they are here less than 5 min. We hired a new company and they clean our pool for over 30 min. Don't waste your money. Also very poor customer service.
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June 2020 by Dusty Dickerson
They have the best service!
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May 2020 by John Andrews
Known Corey for years, he will do whatever it takes to make us happy and our pool looks great! Takes calls from me on the weekends late at night! Great group of guys!
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January 2020 by Kim Middleton
Worst pool service company ever! There were several no show appointments and they don't care/don't contact you. They stayed less than 8 mins on a weekly service call as if we don't have cameras. Did not clean or skim the pool; merely turned on our cleaner and left it in service mode to run all night. When i called in to report this activity, the guys are rude and very condescending. I'll go anywhere else and pay more for good service. Very disappointing experience.
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September 2019 by Kauri S.
I can't give them less than 1 star, but if I could I would. I've used there service for two+ years, and until this year it was average. This year, my monthly service was hit and miss, my pool score card was scribbled on a business card, or non-existent. Scheduled days were hit and miss. Most of the summer could not use pool until Saturday. Filter cleaning left the water flow off. Average time spent when at the house 12-18 minutes. They owe us one more service and have not done it 9 days after Imelda, not expecting it to happen. I don't even want to mention the filters we paid them to clean and dry were not returned, but feel I should. Very unhappy customers. Last thing we received on formal documents was a price increase, when we cancelled in person they didn't seem surprised. Since we cancelled 6 days ago and they haven't serviced the pool, I feel this is a justified review. I won't even tell you what some of the notes have said from the technicians.
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August 2019 by Ivan Green
they always help me keep my pool water at the right levels!
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June 2019 by Beth Oswald Fetzer
Great Nd friendly service
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May 2019 by Jason Adair
Very knowledgeable and always give us great service
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April 2019 by Arthur Eaton
When they first opened service was great, then they got some business and I scheduled them to come out twice and never showed up, when confronted they acted like it was my fault they forgot. I'll gladly go to Leslie pool and pay a lil more for good service.
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April 2019 by Randall Hudson
Great customer service.